Service Manager jobs in United States
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AVI Foodsystems ยท 1 day ago

Service Manager

AVI Foodsystems is seeking an energetic and detail-oriented leader to fill the role of Service Manager at their Fleet Department in Warren, OH. The Service Manager will oversee service tasks, manage relationships, and ensure compliance with industry standards while leading a team to provide top-notch service.

Food and BeverageHospitalityTravel

Responsibilities

Oversee and delegate service tasks, as well as monitor the progress of all current and pending projects to ensure goals are met in a timely manner
Handle branch complaints or concerns quickly and professionally to maintain good working relationships
Review all estimates and invoices for approval
Resolve service problems and improving methods to increase the productivity
Monitor departmental issues and branch location complaints to create methods to lessen recurring incidents
Work closely with Parts Manager to ensure inventory is maintained to provide parts for mechanics to complete their projects
Build and maintain strong relationships with repair shops, manufacturers and dealers
Help to train new employees in company procedures
Maintain a strong working knowledge of industry regulations, restrictions and laws, ensuring the company's adherence to these regulations and remain current on the industry's standards and new innovations, materials, tools and processes

Qualification

Service management experienceIndustry knowledgeLeadership skillsCustomer service skillsCommunication skillsProblem-solving skillsComputer literacyOrganizational skillsCreative thinkingWork under pressure

Required

Previous service and management experience
Strong industry knowledge
Excellent leadership, communication and customer service skills
Computer literacy and good organizational skills
Strong creative thinking and problem-solving skills
The ability to work under pressure and handle stress in an ever changing environment

Benefits

Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities

Company

AVI Foodsystems

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AVI Foodsystems is a family-owned and operated food and hospitality.

Funding

Current Stage
Late Stage

Leadership Team

J
Jeremy VanNess
Vice President for Finance and Chief Financial Officer
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S
Scott Grzelewski
Chief Operating Officer
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Company data provided by crunchbase