Diaz & Cooper · 3 days ago
HubSpot Strategist/CSM
United States
Full-time
Remote
Mid, Senior Level
3+ years expDiaz & Cooper is an award-winning HubSpot Platinum Solutions Partner, seeking a HubSpot Strategist/CSM to manage strategic relationships with B2B clients and drive revenue growth through HubSpot RevOps. The role focuses on being the primary advisor for clients, aligning their objectives with HubSpot capabilities, and ensuring successful implementation and client satisfaction.
Marketing & Advertising
Responsibilities
Own the strategic direction for HubSpot transformation and RevOps projects
Build deep, trusted relationships with stakeholders from end users to C‑suite, with a strong emphasis on retention and measurable outcomes
Tie work to SMART goals, revenue targets, and operational KPIs
Provide informed direction on how HubSpot should be architected and used, partnering with specialists for execution as needed
Lead discovery sessions, audits, and stakeholder interviews to diagnose client challenges and opportunities across the full customer lifecycle
Design clear, actionable strategies that translate business goals into prioritized roadmaps and implementation plans, ensuring scopes align with outcomes and data needs
Guide clients through transformational change: refine workflows, maintain system health at a high level, and leverage data insights to improve pipeline efficiency, revenue, and retention
Establish and maintain an ongoing cadence of communication, including onboarding, enablement, status calls, “GSD” working sessions, QBRs, and roadmap workshops
Communicate clearly through briefs, flowcharts, and documentation so clients and internal teams always know what’s happening and why
Monitor and manage progress in ClickUp and proactively surface risks, tradeoffs, and recommendations
Partner with specialists to architect and oversee configuration of Marketing, Sales, Service, Operations, and CMS Hubs, including reporting frameworks and governance models
Identify and recommend opportunities to expand scope in ways that genuinely support client growth and profitability
Qualification
Required
3+ years in HubSpot implementation, consulting, RevOps, or CRM strategy roles
2+ years at a HubSpot Solutions Partner (or similar) leading client-facing work
Proven experience running end-to-end CRM/RevOps projects from discovery through delivery
Strong ability to translate complex technical concepts and data into simple, business-focused narratives for senior stakeholders
Track record of managing multiple clients, balancing strategic and tactical needs, and maintaining high satisfaction and retention
Comfortable working 100% remotely with cross-functional teams; disciplined with time management and follow-through
Benefits
New business bonus: 3% based on adjusted gross revenue from eligible new business, paid quarterly for 1 year (where applicable).
Team bonus eligibility after initial ramp period, when available.
Direct deposit payroll.
Health insurance (employee coverage; 50% paid) plus dental and vision options or stipend (subject to current program status/policy).
ROWE-style PTO: Flexible time off as long as work is completed accurately, on time, and KPIs are met, alongside a standard bank of paid vacation days by tenure.
Paid holidays, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (2 days), and Christmas (2 days).
6‑month performance review and annual compensation review.
Ongoing professional development and HubSpot certification support.
Company
Diaz & Cooper
Diaz & Cooper is a strategic RevOps and HubSpot Platinum Solutions Partner helping B2B firms unleash the power of their CRM to achieve predictable growth.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase