American Express · 6 hours ago
Sr. Digital Account Manager- OnBrand
New York, NY
Full-time
Hybrid
Senior Level
$104K/yr - $175K/yr
5+ years expAmerican Express is a well-established company with a rich history of innovation and a commitment to supporting its customers and employees. They are seeking a Senior Digital Account Manager to foster client relationships, develop digital marketing strategies, and manage campaigns to optimize performance. The role involves collaboration with various teams and staying updated on industry trends to drive business success.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Leverage strong interpersonal skills to foster deep client relationships, build trust, and manage the day-to-day client requests with internal teams
Cultivate new and existing relationships to drive business where relevant
Serve as the primary point of OnBrand contact for a given group of Marketers / Product Managers in their respective Business Unit portfolio
Understand client objectives, goals, and target audience to develop effective digital marketing strategies
Collaborate with creative strategy, UX/UI and other key cross-functional teams to develop comprehensive digital marketing strategies aligned with client objectives
Conduct market research, competitive analysis, and audience insights to inform digital campaign planning and optimization
Identify key performance indicators (KPIs) and establish measurement frameworks to evaluate campaign success
Collaborate with project management and creative to oversee the creation and implementation of compelling digital content, including ad copy, visuals, landing pages, and user experiences
Collaborate with the analytics and insights teams to lead the planning, execution, and optimization of digital marketing campaigns across various platforms such as landing pages, display advertising, email marketing and social media
Collaborate with internal and external teams, including creative, media planning, and analytics, to ensure the seamless execution and of digital campaigns and post campaign analysis to optimize performance, and maximize ROI of digital campaigns
Provide guidance and support to direct report(s) and project management to ensure deliverables are met and projects are executed successfully
Foster a positive and collaborative work environment, promoting knowledge sharing and professional development
Stay up to date with the latest digital marketing trends, technologies, and best practices
Share industry insights and thought leadership with clients and internal teams, advising on emerging opportunities and strategies
Qualification
Required
5+ years in account management at a leading digital creative agency or in-house brand with a proven track record of leading clients and managing direct reports
Demonstrated experience in managing client relationships and delivering excellent customer service
Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions
Strong understanding of digital marketing channels, including social media, programmatic advertising, email marketing, and content marketing
Strong interpersonal and communication skills
Experience with briefing, creation, and production process of assets for multichannel campaigns
Familiarity with comScore, CRM tools, and other analytics or competitive intelligence tools
Ability to work with a daily Project Management tool (e.g., Workfront)
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-13
2026-01-13
Company data provided by crunchbase