Mainstay Medical · 9 hours ago
Therapy Specialist
Fresno, CA
Full-time
Onsite
Entry, Mid Level
$75K/yr - $75K/yr
2+ years expMainstay Medical is a medical device company focused on marketing an innovative implantable neurostimulation system, ReActiv8®, for people with disabling chronic mechanical Low Back Pain. The Therapy Specialist is responsible for providing comprehensive clinical and patient support to drive demand and accelerate the sales process through education, training, and direct participation in clinical cases.
BiotechnologyEmergency MedicineHealth CareMedicalMedical Device
Responsibilities
Conduct strategic, evidence-based product presentations and interactive demonstrations to clinical decision makers and physicians within hospital, ASC, physician practice, and clinical settings
Implement targeted awareness campaigns by identifying and engaging key opinion leaders (KOLs) within specific territory
Develop customized educational content tailored to address the specific clinical challenges and priorities of different stakeholders ensuring messaging resonates with each audience’s unique perspective and needs
Create and nurture clinical champions within accounts by providing exceptional support, responding promptly to clinical questions, and demonstrating unwavering commitment to patient outcomes
Provide ongoing clinical education and comprehensive case support to customers through a structured program of initial training, advanced techniques workshops, and regular refresher sessions
Expand organic growth by collaborating with Therapy Managers, Area Business Managers, and Sales Leaders to identify high-potential accounts based on patient demographics, procedural volumes, and reimbursement landscape
Transition into the role of primary account maintenance and organic growth once implant volumes reach mutually established thresholds and demonstrate stability
Foster productive cross-functional relationships with field-based commercial partners through regular joint planning sessions, account strategy reviews, and collaborative problem-solving
Serve as Mainstay Medical’s clinical authority during surgical procedures and device implantations by providing all necessary equipment, demonstrating expert knowledge of implant methodology, and offering real-time troubleshooting guidance
Serve as primary contact for implanted patients
Conduct thorough device system interrogations using proprietary software and diagnostic tools to analyze performance parameters, patient response patterns, and therapy effectiveness
Provide technical support and follow-up consultations in hospitals and clinics to optimize programming settings based on individual patient needs and response
Deliver responsive on-call support for surgeries, reprogramming needs, MRI requirements, troubleshooting challenges, and follow-up as needed
Implement a multi-tiered educational approach for implanting physicians, referring clinicians, hospital personnel, and office staff through personalized one-on-one training sessions, comprehensive in-service education programs, and interactive seminars and symposiums
Systematically document clinical insights, physician feedback, and observed product performance during procedures and follow-up visits
Qualification
Required
Bachelor's degree required
Minimum 2+ years of progressive experience with proven track record in developing and nurturing customer relationships and account management
Extensive travel within assigned territory, and to regional meetings, conferences and field training programs is required (typically 60-80%)
Valid driver's license and reliable transportation required
Benefits
Medical
Dental
Vision
Financial
Other benefits
Equity
Company
Mainstay Medical
Mainstay Medical is a global medical device company that is developing devices to deliver innovative therapies.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$395.44MKey Investors
Oxford Finance LLCKCKIPF Partners
2024-02-26Private Equity· $125M
2021-04-20Debt Financing· $50M
2021-02-16Private Equity· $108M
Leadership Team
Jason Hannon
Chief Executive Officer
Prashant Rawat
COO
Recent News
BioWorld Financial Watch
2025-04-30
Business Wire
2025-04-28
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