Legends Global · 6 hours ago
IT Technician
Shreveport, LA
Full-time
Hybrid
Entry Level
1+ years expLegends Global is the premier partner to the world's greatest live events, venues, and brands. They are seeking an IT Technician to provide technical support for hardware, software, and networks, as well as to assist with user onboarding and maintain IT documentation.
HospitalityMarketingSports
Responsibilities
Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
Monitor system performance and escalate complex technical issues to senior IT staff or vendors as needed
Support user onboarding and offboarding, including account setup, access management, and equipment deployment
Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards
Qualification
Required
Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent hands-on experience
1–3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets
Benefits
Medical, dental, vision, life and disability insurance
Paid vacation
401k plan
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
2025-12-05
2025-10-09
The Bahamas Ministry of Tourism
2025-09-17
Company data provided by crunchbase