Next Step Healthcare · 1 week ago
Revenue Cycle Operations Quality Assurance Liaison
Woburn, MA
Full-time
Onsite
Senior Level
5+ years expNext Step Healthcare is seeking a Revenue Cycle Quality Assurance Liaison to join their team. The role is responsible for ensuring the quality of the functions that contribute to the capture, management, and collection of patient service revenue, collaborating with facility managers and providing support and training to Business Office Managers.
FamilyHealth CareHealth DiagnosticsMedical
Responsibilities
Collaborates with all facility-based managers involved in RCO functions to ensure compliance with established best practice business process standards and quality results
Assists in the recruitment, selection, orientation, and training of new Business office Managers in assigned facilities
Provides ongoing support and training to facility Business Office Managers in the areas of revenue cycle operations of census processing, resident trust fund accounts, billing, accounts receivable and collection, and the systems related to these responsibilities
Reviews processing of census information, accounts receivable and adjustments; and assures consistent compliance with company policies and procedures as well as company practices including federal and state regulations
Reviews Business Office Manager’s management of resident trust funds on a regular basis
Reviews Business Office Manager’s management of accounts receivable collections for past due resident account and recommends action where needed
Assists Business Office Managers with collection of outstanding accounts receivable as needed
Verifies the revenue month end close process to ensure facilities close in accordance with company policies and procedures
Reconciles cash logs, deposits and cash posting to ensure no unreconciled items remain from week to week, month to month
Monitors credit balance accounts and ensures timely and accurate resolution of the balance in accordance with applicable Federal, State and company requirements
Review and approve resident refunds per company practice/policy
Assist in covering facilities with temporary business office staff shortages due to long-term illness or turnover, either personally or by arranging temporary coverage from other sources
Qualification
Required
A high school degree with a minimum of 5 years' experience in nursing home bookkeeping
Basic computer skills
The ability to interpret and apply standard procedures
The ability to handle confidential information
Problem solving & decision making skills
The ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, procedures of the business office department
Must possess the ability to positively interact with personnel, resident, family members, visitors, government agencies/personnel and the general public
Must have strong knowledge of the reimbursement process and regulations
Preferred
Bachelor's degree is preferred
Additional coursework in accounting/finance is recommended
Benefits
Paid time off
Health insurance including medical, dental, vision
Flexible Spending Account
Life Insurance
401(k)
Home and Auto Insurance Discounts
Verizon wireless discounts
Six Flags discounts
Company
Next Step Healthcare
Next Step Healthcare provides nursing and rehab facilities in Massachusetts for families and individuals who need short or long term options in the face of a variety of health challenges.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Talk Business & Politics
2025-03-08
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