Vantage Data Centers · 3 months ago
Security Systems Technician, NA
New Albany, Ohio
Full-time
Onsite
Senior Level
5+ years expVantage Data Centers is a leading provider of data center solutions, and they are seeking a Security Systems Technician to monitor and maintain their security systems. The role involves project management for security system installations and upgrades while ensuring customer security needs are met.
Data CenterInformation TechnologyIT InfrastructureTechnical Support
Responsibilities
Handle all service requests for site repairs and maintenance, prioritizing based on level of risk
Assist the Security Manager in developing project timelines and resource allocation for security system installations and upgrades
Coordinate with IT, Facilities, Operations, and other relevant departments to facilitate project activities, ensuring alignment of objectives and schedules
Monitor project milestones, report status updates, and escalate risks or delays to the Security Manager for timely resolution
Continuously monitor the performance and health of installed security systems to ensure optimal up time per VDC policies and customer requirements
Schedule and execute routine inspections, updates, and maintenance activities to prevent system failures and prolong equipment lifespan
Prioritize tasks and interventions to minimize customer impact that align with service level agreements
Respond promptly to system alerts, incidents, and client-reported issues, ensuring timely resolution and communication
Review, log, and prioritize service requests related to security systems, coordinating prompt responses and resolutions
Compile regular audit reports on system status, incidents, service requests, and compliance metrics for review by VDC management and as required by customers
Assist in preparing documentation and evidence for internal and external security audits, ensuring all records are complete and accurate
Track and report on compliance with Service Level Agreements, taking corrective action when targets are at risk
Document challenges, resolutions, and lessons learned from projects and incidents to inform future improvements
Identify opportunities to streamline workflows, reduce downtime, and enhance service delivery
Build, modify, and regularly review user access levels on security systems according to policy and business requirements
Draft, review, and update SOPs for security system management, maintenance, and incident response
Lead and coordinate activities of external vendors during installations, upgrades, and maintenance, ensuring adherence to project timelines and procedures
Evaluate vendor performance, escalate issues, and facilitate corrective actions where necessary
Ensure vendors comply with VDC policies, security standards, and contractual obligations during all engagements
Stay informed of industry trends, technological advancements, and best practices relevant to security system management
Perform additional duties as assigned by the Security Manager, demonstrating adaptability and proactive support for evolving operational needs
Qualification
Required
5 + years of demonstrated ability/experience managing security systems, required
3+ years of demonstrated ability/experience with Access Control Systems (ACS), Video Surveillance System (VSS) required
In-depth, hands-on expertise with all low-voltage security technologies (CCTV, access control, IP networking and structured cabling
Experience designing security systems for new buildings or facilities, to include placement of access control systems, cameras, and call buttons
Project management experience managing large scale projects with multiple deadlines and customers
Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365
Working knowledge of networking concepts (IP addresses, MAC addresses)
Able to plan, coordinate, and prioritize feature work to meet business commitments
Strong communication skills (verbal and written) with effectively communicate internally with team members as well as externally with vendors and other service providers
Travel is expected to be less than 25%, but may be higher during construction projects
Preferred
Genetec certification highly desired or the ability to obtain certification within 90 days of hire
Data Center experience is strongly preferred, but not required
Benefits
Medical, dental, and vision coverage
Life and AD&D
Short and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program that includes company match
Many other additional voluntary benefits
Company
Vantage Data Centers
Vantage Data Centers designs and develops data center campuses to large cloud providers, AI enterprises, and other tech-driven businesses.
1001-5000 employees
H1B Sponsorship
Vantage Data Centers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (4)
2022 (5)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$33.95BKey Investors
La CaisseWells FargoDigitalBridge
2026-01-15Debt Financing· $341.02M
2025-09-10Private Equity· $1.6B
2025-06-03Debt Financing· $5.82B
Leadership Team
Sureel Choksi
President and CEO
Corinne Chong
CFO, APAC
Recent News
2026-01-20
2026-01-19
Company data provided by crunchbase