TEK Analytics · 22 hours ago
Product Analyst - Hybrid
TEK Analytics is a leader in data analytics and technology for the global insurance industry. They are seeking a Product Analyst to coordinate customer implementation of CV-ALIR/CV-Exchange products, facilitate communication among various stakeholders, and address customer inquiries and issues.
AnalyticsConsultingInformation ServicesInformation Technology
Responsibilities
Daily coordination of customer implementation of CV-ALIR/CV-Exchange products, including testing
Proactively facilitate communication between various parties including states, product support, other internal resources, vendors, third parties, and Verisk as appropriate
Stay abreast of current state and federal legislation and regulations relating to CV-ALIR/CV-Exchange products. Communicate relevant information to internal Verisk staff and customers
Work closely with product support to resolve customer’s implementation or production issues
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Provide accurate information and assistance regarding on the CV-ALIR/CV-Exchange products and services
Troubleshoot and resolve escalated customer issues
Maintain detailed and accurate records of customer interactions and transactions
Qualification
Required
College Degree or equivalent work experience required
3+ years of business-to-business customer support experience with a strong customer focus and attention to detail
Ability to demonstrate analytical skills, exacting attention to detail and problem solving skills required
Strong problem-solving abilities and attention to detail
Proficiency in MS Office, particularly Excel
Ability to work independently and as part of a team
Ability to interpret and track state specific requirements
Excellent oral and written communication skills
Up to 5% travel may be required
Preferred
A general understanding of P&C insurance is helpful
Benefits
Health Insurance
A Retirement Plan
Disability benefits
A Paid Time Off program
Company
TEK Analytics
Tek Analytics is a technology services firm that offers cloud transformation, analytics, planning, and business planning services.
H1B Sponsorship
TEK Analytics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (9)
2022 (14)
2021 (3)
2020 (15)
Funding
Current Stage
Growth StageCompany data provided by crunchbase