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American Red Cross · 7 hours ago

Account Manager II - Donor Recruitment (Outside sales)

Birmingham, AL

Full-time

Onsite

Mid Level

$59K/yr - $79K/yr

3+ years exp

The American Red Cross is the world's largest humanitarian network, seeking an energetic and self-motivated Donor Recruitment Account Manager for their team. This role focuses on working with blood drive coordinators and donor groups to achieve blood collection targets, while also providing support and developing strategies to enhance community outreach.

Health CareHumanitarianNon ProfitTraining

Responsibilities

Implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives

Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors

Provide comprehensive organizational and operational support to sponsor contact

Establish activities with appropriate collections personnel to ensure a positive Sponsor and donor experience

Implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups

Ensure records in the system are accurately maintained to provide tracking and statistical data on Sponsor group performance

Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity

Qualification

Business to Business SalesCustomer Maintenance TechniquesNegotiation SkillsGroup Dynamics KnowledgeOrganizational SkillsTraining SkillsOral Communication SkillsWritten Communication SkillsTeamwork