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General Motors · 6 hours ago

Request to Pay - Business Transformation Manager

Warren, MI

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

General Motors is a company dedicated to leading change towards a world with Zero Crashes, Zero Emissions, and Zero Congestion. They are seeking a Business Transformation Manager to shape and influence company-wide transformation strategies, lead complex process transformation initiatives, and establish a data-driven culture through advanced analytics solutions.

AutomotiveElectric VehicleInformation ServicesManufacturingTransportation

No H1B

Responsibilities

Shape and influence company-wide transformation strategies by implementing and enhancing enterprise systems and software solutions

Lead teams in the execution of complex process transformation initiatives to achieve end-to-end optimization, operational efficiency, and cost savings

Oversee and manage the transformation project lifecycle through Discover, Design, Build, Test, Implement, and Value Realization stages

Collaborate with business partners to understand and interpret requirements, align them into actionable roadmaps, and enable specific outcomes with accountability to deliver

Lead the identification and development of data enabled insights that support strategic decisions and enable business value

Establish a data-driven culture through leadership of advanced analytics solutions while leveraging AI to enable business value

Ensure comprehensive adoption of transformation solutions by business functions

Deliver meaningful and measurable value, impact and results for the company

Provide training and guidance to staff that leverage process transformation methodology and tools

Work collaboratively with Finance, IT, and functional operations teams to integrate transformation initiatives and lead change management efforts

Collaborate with end-to-end Global Process Owners on establishing KPIs to measure process health, drive transparency across the end-to-end process, connect Global end-to-ends to improve agility & efficiency

Collaborate and integrate with a variety of partners representing business functions across GM and outside GM

Act as a change agent, using influence, education and persuasion to build relationships and gain support for difficult changes

Lead the review and development of end-to-end process documentation on current processes with a view towards continual improvement

Perform business process re-engineering, requirements definition, process analysis and design, workflow analysis, and developing as-is and to-be business processes

Assist in the identification and development of Key Performance Indicators (KPIs) to objectively and continually assess process performance and determine process health

Provide a strategic point of view on where to focus efforts and resources on standardization and process improvement to drive optimal value

Support occasional process benchmarking activities with internal and/or external partners

Identify, define, and prioritize, in coordination with process stakeholders, standardization and process improvement opportunities across the end-to-end process

Support process optimization by performing strategic evaluation of existing framework methodology and suggesting improvements

Research and identify opportunities to leverage new technologies (such as robotic process automation) to drive efficiencies and business value

Establish, own, proactively manage relationships with all levels of cross-functional stakeholders

Lead discussions to ensure information flow, transparency, collaboration and effective execution of process solutions aligned to business needs

Consistently deliver quality solutions, monitor progress, manage risk and communicate project progress and outcomes to all levels within the organization

Lead the transition of ongoing use, sustainment and governance in partnership with business stakeholders. Provide coaching as needed

Qualification

Process OptimizationData AnalyticsProject ManagementOperational ExcellenceLean MethodologyExecutive CommunicationPeople LeadershipClient Service SkillsStrategic VisionCross-functional Collaboration