(Auraria) Operations Coordinator jobs in United States
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NEOGOV · 5 hours ago

(Auraria) Operations Coordinator

positionDenver, CO
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$4,000/mo - $4,166.67/mo
date1+ years exp

NEOGOV is the employer for the Auraria Campus, which serves a diverse student body and faculty. The Operations Coordinator plays a key operational role within the Parking & Transportation Services department, responsible for overseeing daily operations, supervising staff, and ensuring compliance with parking regulations and customer service standards.

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H1B Sponsor Likelynote

Responsibilities

Directly supervise Parking & Transportation Specialist and student employees
Provide onboarding, training, and ongoing coaching to ensure staff adhere to policies and perform consistently
Maintain training documentation and assist staff in understanding operational procedures and service expectations
Manage daily shift operations, including staff scheduling, task coordination, dispatch support, ride-alongs with drivers, scheduling and issue resolution
Support staff in responding to customer inquiries, field incidents, and operational challenges
Provide additional support and leadership to staff during high-traffic periods and special events. This includes but is not limited to provide customer service to guests, direct traffic, and troubleshoot system malfunction and outages
Oversee in-shift operations of fleet and equipment use, including completing pre-trip and post-trip inspections, reporting maintenance needs, and ensuring staff have necessary tools and equipment
Assist with minor troubleshooting of devices and vehicles as needed
Patrol campus to enforce parking regulations and policies and issues citations as appropriate
Assist with special event parking operations execution under the direction of the Assistant Director and Senior Operations Coordinator. This may include supporting signage, staffing, customer service, and traffic control tasks
Support the processes related to on-the-ground customer support, including but not limited to Campus Accessibility Shuttle operations, incidents and accidents, customer confrontations, assistance with vehicle issues (e.g., flat tires, jump starts), and ensures all interactions are documented appropriately
Collaborate with the Assistant Director for escalation and resolution of complex or unresolved issues
Complete assigned digital citation reconciliation and ensure timely and accurate execution under the guidance of departmental leadership

Qualification

Supervisory experienceOperational managementCustomer service trainingCash handlingMicrosoft Office Suite

Required

Valid unencumbered Colorado drivers license
High School Diploma or GED
One (1) year of supervisory experience in operations, transportation, parking service, or a related field
One (1) year of experience training and coaching staff in a customer-facing environment
One (1) year of operational management experience in operations, transportation, parking services, or a related field
One (1) year of experience with cash handling and financial accountability protocols

Preferred

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Benefits

Paid vacation
Holidays
Sick leave
Multiple medical, dental and vision options
Discounted RTD Eco-Pass
BenefitHub
Outstanding retirement plan

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

H1B Sponsorship

NEOGOV has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Recent News

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Company data provided by crunchbase