The Little Nell · 15 hours ago
Assistant Restaurant Manager - Element 47
Aspen, CO
Full-time
Onsite
Mid, Senior Level
4+ years expThe Little Nell is Aspen's only Five-Star, Five-Diamond hotel known for its luxurious amenities and exceptional service. The Assistant Restaurant Manager will oversee daily restaurant operations, ensuring high levels of guest satisfaction and effective staff management while maintaining food quality and cleanliness standards.
Leisure
No H1B
Responsibilities
Supervise and coordinate restaurant staff to ensure exceptional guest service and efficient operations
Train, motivate, and provide feedback to staff to maintain high service standards
Oversee daily restaurant activities, including guest seating, order taking, and food delivery
Ensure food quality, cleanliness, and presentation meet hotel standards
Handle guest complaints and resolve service issues promptly and professionally
Maintain records of employee needs and responsibilities including time off requests, schedules, tip sheets, and Personal Action Forms (PAFs)
Collaborate with the kitchen to ensure timely and accurate food preparation
Monitor staff performance and assist with performance evaluations
Ensure adherence to health, safety, and sanitation standards in the restaurant
Assist with opening and closing procedures, including restaurant setup and cleanup, cash handling and processing of guest payments accurately
Conduct daily pre-meal meeting and tasting in congruence with Chef and Restaurant Manager, ensuring staff’s knowledge of food, menus, beverage, wine and service
Maintain high level of guest satisfaction, make immediate corrective action when guests needs are not met
Other duties as assigned
Qualification
Required
Four years' experience in food service environment required
Strong knowledge of restaurant operations, including service, food preparation, and sanitation standards
Excellent leadership and team management skills to motivate and guide staff
Ability to handle guest concerns, complaints, and feedback in a professional and efficient manner
In-depth knowledge of food and beverage menus, including ingredients, preparation, and presentation
Strong communication skills for interacting with guests, staff, and management
Ability to manage time effectively, multitask, and prioritize in a fast-paced environment
Proficiency in point-of-sale (POS) systems and restaurant management software
Ability to train, coach, and develop staff to improve performance and service quality
Strong organizational skills to manage reservations, schedules, and inventory
Knowledge of health, safety, and sanitation regulations in a restaurant setting
Ability to monitor and maintain inventory levels of food, beverages, and supplies
Strong problem-solving skills to address operational challenges and guest issues
Ability to maintain a calm and composed demeanor under pressure
Flexibility to work evenings, weekends, and holidays as needed
Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance
Preferred
Bachelor's degree in hospitality management, or related field preferred
Two years in a supervisory role preferred
Benefits
Health, Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
Company
The Little Nell
The Little Nell is Aspen's only five-star, five-diamond hotel.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-08-16
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