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BetterHelp · 11 hours ago

Senior Human Resources Business Partner

Mountain View, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$140K/yr - $160K/yr

10+ years exp

BetterHelp is on a mission to champion the well-being in all of us and make mental healthcare more accessible to everyone. As a Senior Human Resources Business Partner, you will assess and anticipate HR needs, acting as a liaison between the HR department and upper management while leveraging strategic HR management skills to develop solutions that align with business objectives.

Health CareHealth DiagnosticsInternetMental HealthTherapeuticsWellness

Responsibilities

Provide strategic business partnership and coaching to BetterHelp’s managers and leaders

Develop and maintain an effective working knowledge of BetterHelp’s mid- and long- range plans, its culture, and its competition

Meet regularly with various department heads to assess and advise on current employee needs

Work closely with management and employees to continually enhance working relationships, build morale and increase productivity and retention

Build strong relationships with key people in the client group by frequently connecting with them about their concerns and insights

Provide day-to-day performance management guidance (e.g., coaching, counseling, career development, disciplinary actions) to enhance organizational effectiveness

Partnering with our legal department as needed, maintaining in-depth knowledge of legal requirements related to HR and employee management, reducing legal risks, and ensuring regulatory compliance

Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations as needed

Analyze HR trends and metrics to develop solutions, programs, and processes

Provide consultative advice related to business unit restructuring, workforce planning and succession planning

Assist in driving various HR initiatives: performance management, goal setting, merit reviews and employee career development

Qualification

HR Business Partner experienceManagement coachingPerformance management programsEmployee relations programsInternational exposureHR functions knowledgeEmployment/labor law knowledgeChange management skillsBusiness acumenCommunication skillsProject management skillsCoaching styleConsultative skillsBusiness ethicsSelf-starter driveHands-on HR systems experienceAI-enabled tools knowledgeAutomation experienceRelationship building

Required

10+ years' experience as an HR Business Partner

6+ years' experience with management coaching

Previous international exposure/assignment with ability to work across various cultures

Demonstrable success designing and implementing performance management and employee relations programs

A people-person mindset, with a natural knack for building relationships and rapport at all levels of an organization

Experience and effectiveness working with senior leaders and associates that are located remotely

Ability to work in the US, to travel to our San Jose, California offices up to three times per year and to an additional company offsite

Exceptional communication skills, both written and verbal, with the ability to provide presentations in a productive, compelling manner

Natural and effective coaching/mentoring style

Deep understanding of HR functions, policies, and best practices

Knowledge of employment/labor law

Demonstrated project management and change management skills

The drive of a self-starter, with the ability to lead programs independently

Business acumen and strong consultative skills

Strong business ethics

Preferred

Experience using Workday and Greenhouse

Significant international experience supporting employees and leaders across multiple countries

Hands-on experience using HR systems, automation, or AI-enabled tools to simplify workflows, reduce manual effort, and improve operational effectiveness