Office Manager / Customer Service Representative jobs in United States
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Ferche Millwork ยท 3 days ago

Office Manager / Customer Service Representative

positionRice, MN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Ferche Millwork is a national leader in hardwood product manufacturing, seeking to add a member to its office staff at its Rice, MN headquarters. The role involves a combination of office management and customer service duties, with a pathway to becoming an Account Manager after training and onboarding.

Wood Processing
Hiring Manager
Cory Hollenhorst
linkedin

Responsibilities

Join the front office team and support operations during maternity leave
Assist in various office departments and provide direct assistance to the CEO
Perform basic HR administrative duties and other tasks as needed
Shadow and train in ERP software and product knowledge
Get acquainted with basic day-to-day inside sales operations
Transition to practical customer service duties and manage a portfolio of customers
Handle quoting, entering orders, troubleshooting, and other customer service tasks
Expect to be promoted to an Account Manager within 90-120 days

Qualification

Communication skillsERP experienceManufacturing experienceWinning attitudeTeam-first approach

Required

Strong communication skills - phone and email
Winning attitude and team-first approach

Preferred

A college degree
Manufacturing environment experience
ERP experience

Company

Ferche Millwork

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Ferche Millwork is a hardwood mouldings and veneered millwork and not by accident.
dateFounded in 1958
location
Rice, Minnesota, USA
people-size51-200 employees
web-link
http://www.ferche.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2008-01-01Acquired

Leadership Team

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Cory Hollenhorst
Chief Executive Officer
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Company data provided by crunchbase