ASU Preparatory Academy ยท 4 days ago
Partnership Account Manager
AZ
Full-time
Hybrid
Mid Level
$55K/yr - $64K/yrASU Preparatory Academy is committed to providing access and excellence in education, and they are seeking a Partnership Account Manager to develop and sustain collaborative partnerships. This role involves overseeing multiple geographic regions, coordinating sales implementations, and managing relationships with stakeholders to ensure successful partnerships.
EducationHigher EducationUniversities
Responsibilities
Oversee multiple geographic regions, ensuring consistent service delivery and addressing region-specific challenges
Coordinate demonstrations, technical specifications, implementation timelines and checklists to support the Sales Directors and ASU Prep Global Partnership team in launching collaboratives
Participate in consultative discussions with clients, recommending products and services
Assign the Learning Specialists to provide relevant training and orientations to clients based on details of the partnership
Oversight of training specialist responsibilities and performance
Plans, designs and coordinates implementation plans customized for each collaborative partner throughout the year
Manage partnership enrollments through the upload and admissions process to ensure all stakeholders have appropriate system and course access
Cultivate and grow stakeholder relationships with school principals, administrators, learning facilitators, and other appropriate school staff to understand specific needs
Develop and implement training resources for collaborative partners
Develop and maintain partnership details for the contract term to include enrollment details and updated Point of Contact (POC) details
Track and report partnership progress data quarterly
Design and send out mid-year/end of year surveys to stakeholders and report on results
Gather feedback from partners to inform continuous improvement and contribute insights to help the product and leadership teams refine offerings to better meet market needs
Support partnership renewal and expansion by actively contributing to renewal discussions and providing data on partner satisfaction and outcomes
Identify opportunities for expanding current partnerships or piloting new initiatives
Build and maintain client relationships by phone, face-to-face or using Web 2.0 tools
All work responsibilities are subject to having performance goals/metrics established by leadership
Improve systems and procedures and initiate corrective actions
Work closely with curriculum, technology, and enrollment operations teams to ensure the smooth execution of partner needs and resolve any partner issues promptly
Additional duties, as assigned
Qualification
Required
Ability to work independently and in a team environment
Ability to communicate customer needs and provide viable solutions
Strong communication skills including written, verbal and oral
Ability to work with a high functioning team to set goals and action plans
Strong organizational and follow up skills
Strong organizational and follow-through skills
Ability to articulate, represent professional demeanor and ability to take initiative
Ability to manage multiple projects simultaneously and deliver by deadlines
Strong analytical skills with ability to track data, identify trends, and present findings to stakeholders
Company
ASU Preparatory Academy
ASU Preparatory Academy is a free college preparatory school for grades K-12.
Founded in 2008
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Sudarma
Chief Technology Officer
Phillip Netolicky
Chief Financial Officer
Company data provided by crunchbase