Centella · 1 day ago
Contract Manager
Centella is a trusted leader in advanced healthcare technology with over 50 years of experience. The Contract Manager will oversee all contracts related to the diagnostic imaging business, ensuring alignment with company strategy and regulatory requirements while collaborating with various teams to support profitable growth and exceptional customer experiences.
Responsibilities
Maintain contract accuracy across CRM, ERP, and document management systems
Track contract status, renewals, expirations, and amendments while ensuring timely follow-up with internal stakeholders and customers
Ensure compliance with internal approval workflows, pricing policies, discount guardrails, and margin expectations
Evaluate and mitigate contractual and operational risks related to liabilities, indemnification, service-level penalties, parts and labor coverage, regulatory requirements, and performance commitments
Ensure contracts comply with state/federal regulations (e.g., Stark, Anti-Kickback, HIPAA when applicable) and company legal standards
Act as a strategic partner for Sales, guiding deal structure, profitability, and negotiation strategies
Partner with Operations, Finance, and Quality teams to validate technical requirements, coverage levels, and contract deliverables
Support Marketing and Product Management in developing standardized contract templates, updated terms, and new service offerings
Provide training and support across the organization regarding contracts, terms, and best practices
Provide regular reporting and insights to leadership on contract pipeline, risk areas, and optimization opportunities
Lead continuous improvement initiatives to streamline contract processes and improve turnaround time
Qualification
Required
Experience in the medical device industry and a strong background in contract management
Bachelor's degree in business, Finance, Legal Studies, Healthcare Administration, or related field
3–5+ years of contract management experience, ideally in healthcare, medical devices, or diagnostic imaging service/sales
Strong understanding of service contract structures, healthcare purchasing processes, and risk management
Excellent negotiation, communication, and analytical skills
Proficiency with CRM/ERP systems and contract lifecycle management tools
Detail-oriented with strong organizational skills
Problem-solving and analytical thinking
Ability to meet multiple deadlines in a commercial environment
Collaborative mindset
Strong business and financial acumen
Professional communication and customer-facing presence
Strong auditing and drafting skills
Excellent communication and interpersonal skills
Ability to work independently and manage multiple projects simultaneously
Knowledge of contract law and regulations
Ability to use and/or learn CRM software
Preferred
Experience with diagnostic imaging equipment (CT, MRI, Mammo, PET/CT, X-ray) and related service models
Knowledge of Stark, Anti-Kickback, and healthcare contracting compliance
Benefits
Hybrid work schedule
Career Growth Opportunities
Training and Development
401k with company match
Medical, Dental, Vision
Paid Time Off
Health Savings and Flexible Spending Account