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Local Infusion · 2 days ago

Copay Assistance Accounts Receivable (A/R) Representative

United States

Full-time

Remote

Entry Level

1+ years exp

Local Infusion is seeking a Copay Assistance A/R Representative responsible for managing and collecting payments from manufacturer copay assistance programs. This role ensures compliance with payer guidelines and supports optimal revenue cycle performance through effective account management and resolution of discrepancies.

Health CarePharmaceuticalTherapeutics

Responsibilities

Monitor accounts receivable related to manufacturer copay cards, vouchers, and foundation assistance

Research and resolve unpaid, underpaid, or denied copay claims

Conduct timely follow-up with manufacturers, third-party vendors, and foundations on outstanding balances

Identify discrepancies between expected and received copay assistance amounts and take corrective action

Maintain detailed documentation of follow-up activity and resolutions

Work closely with billing and cash posting teams to resolve account issues

Ensure compliance with payer guidelines, manufacturer program rules, and internal policies

Meet productivity, accuracy, and aging benchmarks for copay A/R

Assist with audits, reporting, and process improvement initiatives as needed

Assist with primary insurance A/R

Qualification

Copay assistance programsMedical billingBilling systemsPractice management softwareMicrosoft OfficeAnalytical skillsProblem-solving skillsOrganizational skillsCommunication skillsTime-management skills