State of Florida · 1 day ago
HEALTH SUPPORT TECHNICIAN - 64004886
The State of Florida is seeking a Health Support Technician for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). This role involves performing health assessments, maintaining confidential information, and supporting clients with nutrition and health services.
Government Administration
Responsibilities
This is a Health Support Technician position working for Special Supplemental Nutrition Program for Women, Infants and Children Program (WIC)
This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions Work is performed under the supervision of the Public Health Nutritionist Supervisor
This position may be asked to work in other clinics or community locations as required
Complies with the mandatory requirements in Section 215.422 F.S. and Chapter 3A-24 Florida Administrative Code regarding prompt payment process of special formula
This position is designated as a sensitive position and the position is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security policies, protocols and procedures
Confidential information data sets include: Social Security; WIC, Clinical Information, and Administrative
This position may view, update or release confidential information
This position has access to WIC FL WISE System, Health Management System (HMS) Utilizes HMS for entering the Employee Activity Report (EAR’s), lab, Q-FLOW, and FLShots
Performs anthropometric measurements according to FDOH-CHD policies, procedures and protocols and DHM 150-24, operates all anthropometric equipment essential to required duties
Calibrates, cleans and maintains scales and length and height boards
Maintains calibration logs
Screens medical records for current weight and height including but not limited to, weigh and measure clients, using age appropriate equipment and procedures based on standardized practice and Center for Disease Control guidelines
Inputs all required fields on the Lab/Anthro screen in the FL WISE System
Performs hemoglobin/hematocrit tests according to FDOH-CHD Laboratory Procedure Manual and DHM 150-24
Screens medical record and file current hemoglobin information
Obtain medical release from client and follow-up with the health care provider or the FDOH-CHD lab to obtain results of testing
Performs finger sticks to obtain blood sample using universal precautions
Disposes of blood contaminated materials in compliance with OSHA regulations
Cleans and sanitizes blood collection area and equipment
Works with the Health Center lab to obtain hemoglobin test results in a timely manner
Attends lab trainings as required
Reviews results of hemoglobin test and refer clients with results outside normal range to the nutritionist for follow-up according to established procedures
Inputs all required fields in the Lab/Anthro screen in the FL WiSE System according to established procedures and time frames
Maintains supplies and equipment for use in obtaining blood samples
Prepares supply requests for approval
Performs clerical duties, such as telephoning, verification of Immunizations in FL Shots, making referrals for family planning, maternity care and follow-up activities
Responsible for intake required information for Income eligibility determination for WIC participants according to DMS150-24 (WIC Supplemental Procedures Manual)
Interviews clients to obtain and verify demographic and income data
Initiates client router for each client
Initiates the establishment of client record in the FL WiSE System
Promotes breastfeeding as the optimal method of infant feeding
Displays and distributes information related to good health and nutrition practices as directed
Provides services in other health centers, satellite sites or other community locations as needed
Attends staff meetings, training and staff development activities as required
Keeps current on pertinent rules, regulations and procedures
Performs other duties as assigned
Qualification
Required
Medical Assistant Certificate or higher per DHM 150-24 WIC Supplemental Procedures Manual
Ability to take accurate height and weight measurements and calibrate measuring devices
Ability to collect blood using universal precautions
Ability to establish and maintain effective working relationships with co-workers, supervisors and others
Skill in the use of Microsoft Windows based computer software programs
Ability to apply high-level customer service to internal and external customers
Ability to communicate verbally and in writing in a comprehensible, focused and appropriate manner
Ability to evaluate, analyze and organize information to develop an appropriate course of action
Valid Driver's License
Travel throughout Palm Beach County is required
Must be able to lift and carry items weighing up to 25 lbs
Benefits
Annual and Sick Leave benefits
Nine paid holidays and one Personal Holiday each year
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
Retirement plan options, including employer contributions
Flexible Spending Accounts
Tuition waivers
And more!
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
Funding
Current Stage
Late StageLeadership Team
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2025-08-29
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