HEI Hotels & Resorts · 3 hours ago
Room Service Server - 4 shifts Thur/Fr AM and Sat/Sun PM
The Hotel Ivy - Minneapolis, MN
Full-time
Onsite
New Grad, Entry Level
$15.97/hr - $15.97/hrHEI Hotels & Resorts is a luxury hotel located in downtown Minneapolis, seeking a Room Service Server to join their team. The role involves serving guests, ensuring a positive experience, and maintaining established guidelines and sanitation standards.
Responsibilities
Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards
Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines
Set up and deliver all VIP amenities
Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure
Complete all shift side work as outlined in the hotel’s operating policies and procedures
Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor
Perform all cash handling responsibilities in accordance with company policies and procedures
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
Ability to communicate well with guests
Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation
Ability to transport large trays weighing up to 30lbs. with or without reasonable accommodation
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Preferred
Hotel experience preferred
Benefits
Health and wellness packages
Robust retirement plans
Travel benefits
Product and service discounts
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
Founded in 2002
10001+ employees
H1B Sponsorship
HEI Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
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