Salesforce · 4 hours ago
Operations Manager - Data Analytics
Dallas, TX
Full-time
Onsite
Mid, Senior Level
$127K/yr - $175K/yr
5+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Operations Manager will play a critical role in driving execution excellence across the Data & Analytics team, ensuring priority analytics initiatives move forward on schedule and providing clear visibility into progress.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Own the end-to-end program management of priority analytics initiatives (e.g. forecasting modernization, attrition predictor rollout, attrition reporting enhancements, SPS dashboards)
Build, maintain, and continuously optimize program plans, milestones, RAID logs, and delivery calendars
Track progress across multiple workstreams, identify risks/blockers early, and drive mitigation plans
Coordinate recurring program meetings, working sessions, and steering committees with clear agendas and follow-through
Ensure cross-functional alignment on requirements, timelines, and responsibilities
Create high-quality, visually compelling presentations that translate analytical insights, roadmap updates, and program status into simple, actionable narratives for leadership
Prepare leadership readouts, status summaries, and cross-functional updates across Renewals, Success Plans, Sales Strategy, and Finance
Maintain a consistent drumbeat of communication across program stakeholders
Help prioritize incoming requests to ensure the Data & Analytics team stays focused on the highest-value work
Drive standardization of workflows, documentation, templates, and operational processes
Establish routines (weekly standups, OKR tracking, roadmap reviews) to strengthen execution and accountability
Partner with leadership to identify resource needs, capacity constraints, and longer-term planning requirements
Act as the connective tissue between analytics teams and stakeholders across Sales Strategy, Finance, CS Ops, Product Growth Strategy, and Engineering
Ensure business requirements are well understood and reflected in analytics deliverables
Support adoption and stakeholder engagement for new dashboards, models, and analytics products
Qualification
Required
Bachelor's degree in Business, Operations, Project Management, Analytics, or related field
5+ years of experience in program management, operations management, or PMO roles—preferably within analytics, data, SaaS, or go-to-market organizations
Demonstrated ability to manage complex, multi-stakeholder programs with tight timelines
Exceptional communication skills, both written and verbal
Outstanding presentation and storytelling skills: must be able to craft executive-ready slides that simplify complex topics
Strong organizational skills and attention to detail
Experience with project management tools (Asana, Smartsheet, Jira, Monday.com, etc.)
Preferred
Experience working in Data & Analytics or working closely with data teams
Familiarity with analytics concepts (dashboards, KPIs, forecasting, data pipelines)
Experience supporting cross-functional SaaS operations teams (Sales Strategy, CS Ops, Finance)
PMP, ScrumMaster, or similar certification
Comfort working in a fast-paced, ambiguous environment with shifting priorities
Ability to facilitate workshops, retrospectives, and planning sessions
Experience with organizational readiness, training, or change management
Experience preparing materials for senior executives (SVP, C-suite)
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
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