Johnstone Supply · 20 hours ago
Account Manager
Boynton Beach, FL
Full-time
Onsite
Mid, Senior Level, Lead/Staff
8+ years expJohnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. The Account Manager is responsible for driving sales growth by promoting the Johnstone Advantage within a defined territory, aligning customer needs with tailored solutions to help contractors save time and increase profitability.
Consumer ElectronicsSupply Chain ManagementWholesale
Responsibilities
Manage assigned accounts, by executing sales strategy, initiate contact with existing and potential customers, identify their needs and sell HVAC/R service and products that meet their needs. The above includes:
Keeping customer information updated
Managing individual contract and SKU pricing
Preparing for sales calls specific to the needs of individual customers
Tracking customer activity and trends
Creating goals and forecasts per account
Aligning customer needs with services available through the Johnstone Advantage (e.g., inventory, customer service, warranty, ecommerce, delivery, etc.)
In conjunction with Sales and Marketing determine market strategies and goals for products and services, targeted toward existing and new markets to achieve company’s goals and objectives
Follow up with each account to ensure they understand the marketing and promotional programs such as:
Company-wide promotions
Hot deals c. Push of Regional Flyers
Communication of “Manager’s Specials”
Annually, create a listing of at least five prospecting accounts in order to support the branch growth targets established. Creating goals and forecasts per account, following up on leads, developing pricing and various programs to drive growth objectives, and monitoring of sales activity are critical to the overall success of this endeavor
Conduct business reviews on all top (twenty-five) accounts in the first quarter of each year. Document their needs and build a strategy to meet their needs
Through internal/external training, maintain up-to-date understanding of industry trends and technical developments that effect target markets. Work with product managers and vendors on field issues that includes new products, high failure rates, large bid opportunities and competitive pricing
Develop and deliver sales presentations and close sales in a professional and effective manner by meeting established sales and revenue goals
Monitor competitor products, sales and marketing activities
Establish and maintain relationships with industry influencers and key strategic partners. Represents company at trade association meetings to promote product and services
Participates in Marketing and Sales meetings, providing customer and product data, strategies and opportunities
Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers. This includes:
Completion of weekly call reports
Communicating inventory needs / changes to product managers and purchasing
Participation in marketing and sales conference calls
Periodic participation in various task force programs, as needed
Identify technical training opportunities with customers
Establishes and maintains a consistent company image throughout all product lines, promotional materials and events
Performs other duties as assigned
Qualification
Required
B.A. preferred or equivalent; or high school degree or equivalent and 8+ years related experience and/or training
8+ years related sales experience and/or training
HVAC/R Industry, or related wholesale industrial product experience required
Must possess excellent communication and interpersonal skills
Ability to speak and write proficiently in English
Ability to define problems, collect data, establish facts and draw valid conclusions
Must have demonstrated ability to coordinate a high level of activity under a variety of conditions and constraints
Must have the ability to make business decisions by an analytical as well as creative process
Proficient in Word, Excel and PowerPoint
Requires frequent personal vehicle travel—up to 80%—primarily within local and statewide territories
Benefits
Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders
Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests
Holiday pay – we recognize and pay our employees for 7.5 holidays per year
Employer subsidized medical, dental, and vision plans.
Employer paid life insurance and long-term disability
Voluntary short-term disability, accident and critical illness insurance
24/7 Access to virtual care/telehealth options, and Parental Time Off
Flexible spending accounts (FSA)
$100 wellness reward for completing annual health check-up
Employee Assistance Program (EAP) for you, and your family
Coverage for chiropractic, acupuncture, and massage therapy services
Tuition reimbursement, up to $5,250 per year
Employee referral bonus program – earn up to $4,000 per year
Employee service milestone recognition program
Employee discounts on products & retail discounts
Variety of incentive plans for employees
Bi-weekly pay days on every other Friday
Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to both Johnstone employees and children of employees
Company
Johnstone Supply
Johnstone Supply is a heating equipment supplier and wholesaler company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Tisera
President and CEO
Lance Devin
Chief Executive Officer
Recent News
2025-12-09
2025-08-21
Company data provided by crunchbase