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Circle K · 20 hours ago

HR Services Administrator

Nonstore MCM Columbus IN

Full-time

Onsite

New Grad, Entry Level

Circle K is a leading convenience and fuel retail business dedicated to making journeys easier and more enjoyable for customers. The HR Services Administrator will provide comprehensive administrative support to the GCN Accommodation Management Team, focusing on case management, resolution of escalations, and handling sensitive information with confidentiality.

Food and BeverageRetailShopping

Responsibilities

Assign and monitor cases in ServiceNow (SNOW) to ensure timely resolution

Assess type and urgency for escalations and route to appropriate team members

Apply basic judgment to prioritize cases and resolve routine issues independently

Produce and distribute correspondence via fax, email, Workday (HRIS), and U.S. mail

Assist in generating and maintaining reporting for departmental needs

Maintain electronic files and ensure accurate record-keeping

Monitor and manage departmental email and fax accounts

Sort and distribute incoming mail promptly

Maintain office supply inventory and place orders as needed

Provide project assistance and support for special initiatives

Handle sensitive employee information with the highest level of confidentiality

Ensure adherence to company policies, data privacy standards, and employment law

Other duties as assigned

Qualification

MS Office SuiteServiceNow (SNOW)Workday (HRIS)DiscretionJudgmentOrganizational skillsCommunication skills

Required

Minimum High School Diploma

Experience working in an office environment

Proficiency in MS Office Suite

Ability to manage time effectively and prioritize multiple tasks

Excellent communication skills and professional demeanor

Capability to exercise discretion and sound judgment in handling sensitive matters

Must consistently demonstrate reliable and predictable attendance at the Columbus, Indiana Circle K office five days per week to support operational continuity and foster effective team collaboration