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Tennessee Department of Transportation · 4 hours ago

Web Experience Manager

Nashville, TN

Full-time

Onsite

Mid, Senior Level

$90K/yr - $105K/yr

5+ years exp

The Tennessee Department of Transportation is responsible for providing one of the best transportation systems in the country. They are seeking a Web Experience UI/UX Designer who will be responsible for the user experience and user interface design of various online digital assets, ensuring optimized usability and exceptional visual design.

GovernmentTransportation

Hiring Manager

James Anderson

Responsibilities

Blend creative/innovative thinking, front-end sensibility, and storytelling expertise to build interfaces and interactive content that clearly communicate visual narratives and data driven insights

Conduct user research, persona development, and usability testing to inform design decisions. Develop wireframes, interactive prototypes, user flows, and high-fidelity mockups for web and story-driven content. Ensure design compliance with accessibility standards (WCAG 2.1) and responsive design principles

Translate complex data and narratives into intuitive, user-centric visual interfaces. Design, build, and manage digital experiences within AEM (Adobe Experience Manager), including templates and content structures

Collaborate with developers, designers, and vendors to implement AEM components that align with UX/UI best practices. Support content teams in authoring and managing digital assets using AEM tools. Maintain brand consistency and visual standards across all AEM-driven pages

Create engaging stories integrating map-based multimedia and spatial GIS data

Collaborate with GIS teams to visualize geographic information through interactive and narrative design. Transform data-driven narratives into visually coherent stories that are accessible to broad audiences

Develop templates and visual standards for story-driven GIS content. Collaborate with writers, editors, and communications staff to design narrative-driven digital and print assets

Adhere to style and brand standards for layout, typography, and content presentation across digital platforms

Edit and format long-form content, ensuring readability and visual harmony with web design standards. Contribute to brand storytelling by integrating visual, textual, and interactive components seamlessly

Work closely with cross-functional teams aligning design output with strategic goals. Participate in design reviews and provide constructive feedback to team members. Maintain design documentation and contribute to a shared UI/UX standards library

Support training and mentoring for junior team members. Use data, analytics, and user feedback to make continuous improvements to the TDOT website interface, messaging and design

Qualification

Adobe Experience Manager (AEM)UI/UX designDigital storytellingArcGIS StoryMapsResponsive designHTML/CSS principlesProject managementWritten communicationAdaptabilityProblem-solving