Mecklenburg County · 10 hours ago
Health Records Specialist - Public Health
Mecklenburg County is dedicated to improving the health of its community and is seeking a Health Records Specialist for its Public Health department. This role involves providing clerical support related to health records management while ensuring compliance with state and federal regulations.
GovernmentOffice AdministrationService Industry
Responsibilities
Release information to appropriate individuals based on applicable consent release information
Analyze and determine if information to be released is valid; process information to be released; record related information in electronic database
Request information from other agencies; log requests and releases in appropriate database
File materials in proper locations in accordance with applicable procedures
Provide customer service to internal and external customers, which may include doctors, nurses, clinical staff, clients, families, court systems, and/or other applicable agencies via telephone, fax, mail, and direct contact regarding health information
Ensure the security of records and other client documentation; check client information at admission and discharge for accuracy and compliance; review key elements in charts and electronic databases concurrently for quantitative analysis purposes
Ensure client records are created, completed and accessible in a timely manner to assist treatment staff with the delivery of quality services
Create and review forms to ensure that requested forms meet applicable State, Federal, and facility standards
May be required to staff shelters in the event of a disaster
Mecklenburg County Health Department Employees: Respond in cases of urgent and/or emergent events that require public health interventions. Employees may be trained for and assigned duties unrelated to their regular work; work outside normal business hours and workdays and/or in a different work location may be required. Emergency events include, but are not limited to, communicable disease outbreaks, severe weather situations (e.g. snow or ice storms, tornados, hurricanes), natural disasters (e.g. earthquakes), fire, or power outages, and acts of terrorism
Qualification
Required
Minimum of two years of general records management experience
High School Diploma, or equivalent
May require a valid North Carolina or South Carolina Driver's License
Preferred
Knowledge of customer service principles
Knowledge of database applications
Knowledge of telephone etiquette
Knowledge of applicable Federal, State, and local laws, rules, and regulations
Knowledge of confidentiality guidelines
Skills in providing customer service
Skills in filing
Skills in entering information into appropriate databases
Skills in using modern office equipment
Skills in using a computer and related software applications
Skills in retrieving records from storage
Ability to ensure customer focus
Ability to effectively meet customer needs
Ability to clearly convey information and ideas
Ability to establish courses of action for self and others
Ability to accomplish tasks with quality orientation
Ability to maintain stable performance under pressure
Ability to use appropriate methods to build a cohesive team
Ability to keep up with current developments and trends
Ability to effectively manage time and resources
Ability to set high standards of performance for self and others
Computer skills: Proficient in various applications including Microsoft Office Suite
Company
Mecklenburg County
Mecklenburg County provide quality geospatial data and technology solutions, empowering customers to make data-driven decisions.
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
North Carolina Railroad Company
2025-09-15Grant· $0.5M
Leadership Team
Recent News
Seattle TechFlash
2025-06-13
Charlotte Business Journal
2025-02-24
Charlotte Business Journal
2025-02-24
Company data provided by crunchbase