Solid Waste Authority of Palm Beach County · 1 week ago
Utility Billing/Finance Clerk
Coweta, OK
Full-time
Onsite
Mid Level
3+ years expThe Solid Waste Authority of Palm Beach County is seeking a Utility Billing/Finance Clerk responsible for clerical, administrative, and data processing work related to utility billing and accounts payable. The role involves managing billing data, processing payments, and providing customer service to resolve billing inquiries.
Government Administration
Responsibilities
Enter all pertinent data for processing utility bills
Process meter reading data
Prepare and mails utility bills
Maintain current customer account files
Create bank drafts for auto payments
Perform the day-to-day processing of accounts payable transactions to ensure that municipal finances are maintained in an effective, up to date and accurate manner
Receive and verify invoices and requisitions for goods and services
Verify that transactions comply with financial policies and procedures
Prepare batches of invoices for data entry
Enter invoices for payment
Process reports after data entry
Manage the weekly check run
Prepare vendor checks for mailing
Maintain updated vendor files and file numbers
Assist in reconciling utility billing activity with the general ledger
Maintain rate files and maintain schedules to perform billing procedures in a timely manner
Prepare monthly calendar for zone billing and collections
Pursue collection of delinquent utility accounts, including preparation and mailing of final notices, shut-off and turn-on orders; monitor payment schedules; prepare write-offs when necessary
Process service orders for utility disconnections, re-connections, new service orders, and other public works service requests
Enter all meter inventory, meter exchanges, and new installs in the system
Provide customer service by receiving telephone calls and citizen visits concerning utility billings or services; handle questions and matters concerning utility accounts; respond to citizen complaints
Recommend required changes needed or equitable solutions to billing problems
Act as a resource person to provide billing information to various City staff; and perform research as needed
Serve as a member of various employee committees as needed
Perform related tasks and other duties and assignments as required
Qualification
Required
3 years of experience in municipal billing and accounts payable, or the performance of related or similar work
Graduation from a high school or GED equivalent with course work in general office practices such as typing, accounting, use of business machines and data processing
Proper public and telephone etiquette concerning complaints
Modern office procedures and account posting procedures
Principles and practices of accounting related to revenue collection and utility billing
Accounts payable, accounts receivable, and maintenance of general ledgers
Attention to detail and ensure accuracy of work
Handle stress effectively without it interfering with performance
Ability to work under pressure and/or with frequent interruptions
Ability to effectively deal with angry or difficult customers
Ability to organize, set priorities, and exercise sound independent judgment within areas of responsibility
Ability to communicate clearly and effectively, both orally and in writing
Analyze and interpret billing records
Perform arithmetic computations accurately and quickly
Effectively give and receive verbal and written instructions
Efficient operation of personal computer, calculator, central billing system terminal, telephone, typewriter, cash register, fax machine, and copy machine
Must be able to establish and maintain positive and effective working relationships and attitudes with co-workers and the public
Preferred
Experience with Incode software or other municipal utility billing software
Benefits
Health care
Dental
Vision
Retirement
Flexible spending accounts
Life insurance
Long-term disability
Supplemental insurances
Tele health
Paid holidays
Vacation
Pto
Sick leave
Company
Solid Waste Authority of Palm Beach County
We're the governmental agency that manages all materials discarded within Palm Beach County.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Dumars
Chief Financial Officer
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