Apply on Employer Site

Hackensack Meridian Health · 10 hours ago

Switchboard Operator- Full Time- Evening

Hackensack, NJ

Full-time

Onsite

Entry Level

$19.33/hr - $19.33/hr

1+ years exp

Hackensack Meridian Health is committed to transforming healthcare and serving as a leader of positive change. They are seeking a Switchboard Operator who will provide caller-related assistance and information to all internal and external callers, ensuring effective communication within the Medical Center.

Assisted LivingHealth CareHealth DiagnosticsHospitalMedical

Responsibilities

Activates S.D.C directory system and switches from PC keyboard to telephone console on a moments notice

Answers all incoming calls to the Medical Center's main telephone number and other types of in-bound telephone service as directed, as soon as possible

Answers and processes all emergency calls including code calls

Responds to console alarms and reports equipment malfunctions to Operations Analyst or Operations Manager

Notifies Operations Analyst or Operations Manager of changes needed in S.D.C or any other directories for immediate attention

Keeps abreast of hospital events that may generate calls and inquiries from those outside the hospital

Able to sit for long periods of time and wear headphones

Works every other weekend and every other Holiday as stated by the Medical Center's Human Resources department

Adheres to the standards identified in the Medical Center's Organizational Competencies and Standards of Behavior