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Oomnitza · 20 hours ago

Technical Consultant (West Coast)

United States

Full-time

Remote

Entry Level

$105K/yr - $135K/yr

1+ years exp

Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. The Technical Consultant will create and deliver customer solutions, ensuring high client satisfaction and effective project management while maximizing the value proposition of Oomnitza's offerings.

Enterprise SoftwareInformation TechnologySaaSSoftware

Comp. & Benefits

Responsibilities

The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution

Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work

Understand customer needs and be able to design a solution to meet customer requirements

Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition

Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests

Provide assistance to and ensure knowledge transfer of solution to identified customer project resources

Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations

Stay current with the Development roadmap and learn new release offerings and functionality

Ability to articulate company products and solutions to customers as well as Oomnitza’s value proposition

Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting

Qualification

Implementation consultingBusiness process understandingProject managementAgile methodologiesAutomated asset managementCommunicationCreative thinking

Required

Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution

Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work

Understand customer needs and be able to design a solution to meet customer requirements

Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition

Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests

Provide assistance to and ensure knowledge transfer of solution to identified customer project resources

Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations

Stay current with the Development roadmap and learn new release offerings and functionality

Ability to articulate company products and solutions to customers as well as Oomnitza's value proposition

Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting

Preferred

1-3 years of relevant implementation consulting experience

Proven ability to understand and transfer business processes into defined software solution

Ability to manage multiple customer projects simultaneously

Excellent written and verbal communication, listening, and comprehension skills with the ability to effectively communicate with all levels of customer and internal personnel

Tactical, creative, solutions-oriented thinker

Knowledge of agile and structured waterfall implementation techniques preferred

Experience in a start-up environment and/or automated asset management software solutions preferred

Benefits

Career Growth: Top performers will have an opportunity to help shape the team.

Market-competitive salary + equity

A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital