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NetSuite · 15 hours ago

Principal Site Reliability Engineer - Automation / Containers

United States

Full-time

Remote

Senior Level, Lead/Staff

6+ years exp

NetSuite, part of Oracle, is seeking a Principal Site Reliability Engineer to join their Health Data Intelligence Platform team. In this role, you will be responsible for the full stack ownership of services, ensuring reliability, scalability, and performance while collaborating with development partners to enhance Oracle Cloud technologies.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Service Ownership –You will be part of the SRE team, whose mission is the shared full stack ownership of a collection of services and/or technology areas, with our Development partners

Ownership Scope – As an SRE, you will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Development partners, you will have the responsibility to ensure that services are designed and delivered to be critical with focus on security, resiliency, scale, and performance. SREs are the ultimate authority and are accountable for the end-to-end performance and operability of the services they own

Service Design – As the Oracle Cloud evolves; you will partner with development teams in defining and implementing improvements in service architecture, both current and future. As an SRE, you will be a guide at articulating technical characteristics of your services and the dependencies between services, and guide Development teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. As an SRE, you will support federal project submission process and security compliance for new platforms and system resources

Operations Engineering – You will understand and be able to communicate the scale, capacity, security, performance attributes and requirements of the services you own. You are a domain guide, able to understand and communicate every characteristic of your service stack, such as:

Degradation and behavior under load of the services and their dependencies

End-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate

Instrumentation and metrics that clearly describe the service behaviors

Scaling requirements and patterns

Resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained

Security operations and vulnerability remediation, verifying vulnerabilities are patched or remediated while conforming to corporate and federal security standards and processes

Automation – You will have a clear understanding of automation and orchestration principles, and will be eager to automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA

Prevention - Once you have authoritatively resolved an issue, you will immediately work on how to more quickly resolve the problem next time, with the goal to eventually prevent the problem happening ever again

Technical Experts - As service owner, you are the ultimate partner concern point for complex or critical issues that have not yet been documented as SOPs for Level1 staff. You will usually get called in during major incidents as an SME, when the source of a problem is unclear. You will have the deep understanding of service topology and their dependencies required to solve issues and define mitigations

Broad Interests- SREs are a rare mix of sysadmins and development Engineers, and as such have the ability to understand and explain the affect of product architecture decisions on the ability to run as distributed systems. They are driven by professional curiosity and a desire to a develop deep understanding of the their services and the technologies they depend upon

Represent SRE - Proactive, self-motivated, customer-focused, organized, and a good communicator. SRE can be expected to represent Cloud products and engineering in critical forums

Qualification

Cloud computingContainer technologiesLoad balancingScripting languagesNetworkingTechnical architectureCommunicationProblem-solvingCustomer-focused

Required

A BS or MS in Computer Science, or equivalent

Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance

Experience running large scale customer facing web services

Identifies and implements complex solutions to understanding of load balancing technologies

Experience with development in programming languages, databases and big data stores, and container technologies

Work involves defining and documenting technical architecture of complex and highly scalable products

A minimum of 8+ years experience of running large scale customer facing web services