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PACSUN · 7 hours ago

Associate Manager, Risk & Leave of Absence

Anaheim, CA

Full-time

Onsite

Mid, Senior Level

$78K/yr - $90K/yr

5+ years exp

Pacsun is a leading lifestyle brand co-created in Los Angeles, focusing on fashion, music, art, and sport. The Associate Manager, Risk & Leave of Absence will administer workers' compensation and liability insurance programs while managing leave of absence processes to ensure compliance and support for associates.

FashionSports

Hiring Manager

Jayme Park

Responsibilities

Administer the Company workers’ compensation and liability insurance programs

Investigate and evaluate all on-the-job accidents and reports injury to insurance carriers

Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on liability insurance issues, accommodations, return to work status and audits

Coordinate with Human Resources and management on injured workers, restrictions, and returning to work

Coordinate visits to clinic and compensation for employees and processes bills for payment; verify loss time for Associates

Promotes prevention and safe working efforts related to injuries on the job

Complete site visits (HQ and Store) to confirm workplace safety protocols are being followed and/or gather feedback from stakeholders

Partner with Finance for monthly cost and claims analysis

Lead HQ Safety Program and efforts

Ensure applicable policies and laws are being applied consistently, accurately, and timely in all locations; proactively identify risk and escalate as needed for high level resolution

Ensure accurate records of workers’ compensation, liability insurance programs and accommodations are maintained and required filings are accurate and timely

Coordinate all subrogation efforts across the enterprise for property, casualty, and auto claims

Investigate incidents with potential recovery opportunities and determine the viability of subrogation claims

Coordinate with insurance carriers, vendors, and legal counsel to initiate and track recovery efforts

Maintain detailed documentation and case files to support recovery and litigation processes

Collaborate with loss prevention, legal, claims, and finance teams to improve processes and identify systemic risk issues

Support risk mitigation initiatives by providing insights on common causes of subrogated claims

Primary contact for associates, vendors, and agencies for Leaves of Absence (LOA) administration

Process and coordinate administration for Leaves of Absence programs and accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies, in partnership with third party administrator

Benefit payment partnership with internal and external partners, and benefit eligibility and premium payments

Assist associates and management with questions and inquiries regarding LOA and accommodation programs and processes

Ensure applicable policies and laws are being applied consistently, accurately, and timely in all countries; proactively identify risk and escalate as needed for high level resolution

Analyze and continuously evaluate LOA and accommodation programs to identify and drive process improvement and cost containment

Manage accommodation processes, including ergonomic and ADAA, to ensure compliance and consistency based upon applicable laws and policies

Create and maintain process documentation for LOA and accommodation processes, initial associate engagement through return to work or accommodation, including associate payment methods and benefit premium payment practices

Partner closely with the Third-Party Administrators (TPA’s), insurance carriers, governmental agencies, and internal/external legal counsel on accommodations, return to work status, and audits

Ensure accurate records of leaves and accommodations are maintained and required filings are accurate and timely

Maintain strong working relationship with Benefits and Payroll team members to coordinate payments for associate and benefit premium collection

Other duties as assigned

Qualification

Risk ManagementWorkers CompensationLeave of Absence AdministrationRisk Management CertificationUltimate SoftwareAnalytical SkillsCustomer Service SkillsProblem SolvingDocumentation SkillsVerbal CommunicationWritten Communication

Required

Bachelor's degree in business, Human Resources or equivalent or equivalent experience in a related field

5-7 years Risk Management/Workers Compensation experience

3 or more years of HR, benefits, or leave of absence administration

Solid understanding of federal and state leave of absence and accommodation regulations, including FMLA, ADAA, PPACA, FLSA, and wage and hour laws in U.S., and Puerto Rico

Comprehensive and current knowledge of state laws governing Workers Compensation

Demonstrated analytical, problem solving, and documentation skills

Demonstrated verbal, written and customer service skills