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Albertsons Companies · 1 day ago

Customer Service Manager

71 BOXWOOD ST, WILLISTON, VT, 05495, US

Full-time

Onsite

Mid Level

$22/hr - $22/hr

Albertsons Companies is a people-oriented business focused on bringing people together around the joys of food. They are seeking a Customer Service Manager to lead the front-end team, ensuring exceptional customer experiences and overseeing daily operations of the customer service and checkout areas.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Oversee the daily operations of the customer service and checkout areas

Support and coach team members

Handle escalated customer concerns with professionalism and care

Overseeing shift schedules

Maintaining a clean and welcoming environment

Ensuring smooth, efficient service at all times

Jumping in to assist during a rush

Mentoring staff on best practices

Qualification

Retail leadershipCustomer service managementTeam coachingCommunication skillsProblem-solving

Required

Experience in retail leadership

Strong communication skills

Passion for creating positive customer experiences

Benefits

Diverse and Inclusive work culture

Competitive Wages paid weekly

Flexible work schedules

Associate discounts

Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

Vacation / Paid Time Off-For eligibility requirements please visit [myACI Benefits](https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$)

Medical, dental, vision, disability and life insurance

Sick pay*

PTO/Vacation pay*

Paid holidays*

Bereavement pay

Retirement benefits (pension and/or 401(k) eligibility)

Quarterly bonus, subject to Company bonus plans