Apply on Employer Site

FYUL · 1 day ago

Enterprise Account Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

FYUL is a fast-growing global company that powers on-demand commerce at a global scale. They are seeking a skilled Enterprise Account Manager to manage and nurture relationships with enterprise clients, focusing on account retention, revenue growth, and customer satisfaction.

E-Commerce PlatformsInformation TechnologySoftware

Responsibilities

Manage a portfolio of enterprise accounts totaling $5M+ in annual revenue to meet or exceed annual revenue goals

Identify and capitalize on opportunities for increased revenue and product adoption within your accounts

Serve as the main point of contact for client inquiries, handling escalations, custom orders, storefront optimization, product catalog updates, and more

Forecast and track key account metrics and performance against revenue targets

Ensure client satisfaction and retention through effective relationship management

Drive new opportunities and revenue growth within franchise-based clients by increasing product adoption across their franchisee locations

Maintain relationships with marketing managers, procurement officials, and C-level executives

Oversee the implementation and ongoing management of profitable pricing and product solutions

Guide and monitor the delivery of eCommerce solutions for clients

Accurately report pipeline activities and progress to sales leadership

Develop and present strategic account plans, both internally and with key client personnel

Qualification

B2B sales experienceAccount managementCRM systems (Salesforce)Microsoft Office proficiencyPrint-on-demand knowledgeRelationship managementCommunication skillsOrganizational skillsSelf-motivatedTeam-oriented