AMEX Healthcare ยท 4 hours ago
Senior Manager - Internal Fraud Governance
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$104K/yr - $175K/yr
8+ years expAmerican Express is a company with a rich history of innovation and a commitment to its customers and employees. The Senior Manager, Internal Fraud Governance will lead efforts to strengthen and harmonize the internal fraud risk management framework across the enterprise, ensuring compliance with regulatory expectations and promoting a culture of integrity and transparency.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Develop and maintain procedures to support control governance and establish escalation protocols, and evaluate/address uplift to procedures
Lead control disciplines to identify issues and proactively communicate control failures and/or gaps, trends, and events to senior leadership and Business Units
Partner with Business Units (BUs) to stay abreast of changes in the BUs control environment, including assessment of the control environment to identify control enhancements
Define and enforce governance standards, including enterprise-level procedures, controls, and risk metrics
Establish and maintain a consistent approach for risk identification, escalation, and decision-making across business units
Manage integration and coordination among internal fraud stakeholders across first, second, and third lines of defense, collaborating on internal fraud program execution
Run governance forums and working groups focused on internal fraud risk management
Facilitate the development and dissemination of key risk indicators (KRIs), control effectiveness metrics, and reporting dashboards
Support the creation and execution of training programs to enhance awareness and adherence to internal fraud governance standards across the organization
Manage regulatory requests, control testing support, and audit follow-up to ensure timely and effective issue resolution
Lead, mentor, and develop two Governance Analysts to deliver high-quality, consistent outputs and enhance governance maturity across the enterprise
Promote a culture of integrity, transparency, and continuous improvement
Serve as a subject matter expert and thought leader on governance best practices, frameworks, and enterprise coordination
Support the evolution of the governance operating model and enhance program maturity
Identify opportunities to simplify processes, streamline reporting, and automate governance workflows
Ensure all governance documentation, policies, and procedures are current, accurate, and easily accessible
Drive proactive communication and engagement across stakeholders to promote awareness, alignment, and accountability
Qualification
Required
History of high performance with demonstrated adaptability to excel in a fast-paced environment, adjust to shifting priorities and manage others through change
Bachelor's degree in Business, Risk Management, Compliance, or related field required; Master's preferred
8+ years of experience in risk governance, compliance, fraud risk management, or audit, ideally within financial services or a regulated environment
Demonstrated success in building or enhancing governance frameworks and managing cross-functional stakeholder relationships
Prior experience leading a team or mentoring individual contributors
Strong knowledge of enterprise risk management, fraud control frameworks, and governance principles
Proven ability to design and maintain governance processes, including committee management, reporting, and documentation
Excellent communication, facilitation, and presentation skills with experience engaging senior executives
Strong organizational and program management skills with attention to detail and process rigor
Experience working with regulatory agencies and managing audit engagements
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data visualization tools (e.g., Tableau, Power BI)
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase