United Airlines · 8 hours ago
Scrum Master - IT
Houston, TX
Full-time
Onsite
Mid Level
$110K/yr - $143K/yr
4+ years expUnited Airlines is a leading airline company that is looking for a Scrum Master to join their Digital Technology team. The Scrum Master will guide Agile teams in delivering high-quality products, facilitate Agile ceremonies, and promote continuous improvement within the organization.
HospitalityIn-Flight EntertainmentService IndustryTransportationTravel
No H1B
Responsibilities
Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives
Identify, track, and eliminate blockers to team progress through problem-solving and escalation. Partner with leadership and functional groups to resolve dependencies and constraints
Coach team members and product managers on Agile principles, practices, and frameworks. Foster a culture of accountability, transparency, and continuous learning. Organize and conduct training sessions to enhance team members’ skills in Agile methodologies
Act as a bridge between product managers, developers, QA, and stakeholders. Provide clear and consistent updates on team progress, risks, and delivery commitments
Ensure teams are delivering work in alignment with sprint goals and release timelines. Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement. Support the team and stakeholders in adapting to changes in project scope or direction
Promote and support the adoption of Agile best practices across teams and departments. Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale
Qualification
Required
Bachelor's degree in Business Administration, Computer Science, Engineering or related field
4+ years in technology development roles (BA, Release management etc..)
Strong understanding of Scrum, Kanban, and other Agile frameworks
Experience working with Agile project management tools such as Jira, Confluence, or Azure DevOps
Excellent communication, facilitation, and conflict resolution skills
Ability to lead by example, demonstrating strong servant leadership and a focus on team empowerment
Experience working in a collaborative, cross-functional Agile environment, with a strong focus on delivering value
Ability to manage and resolve conflict effectively, keeping the team focused on achieving sprint goals
Strong organizational skills and ability to manage multiple teams or projects concurrently
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master's degree
Agile certifications such as Certified ScrumMaster (CSM), or SAFe Agilist (SA) highly desirable
Experience as a scrum master, agile coach, or in a similar role within an Agile environment
Experience in an environment involving DevOps, CI/CD pipelines, or cloud-based application delivery
Familiarity with Agile frameworks
Exposure to Agile transformations and change management
Background in software development or technical project delivery is a plus
Benefits
Medical
Dental
Vision
Life
Accident & disability
Parental leave
Employee assistance program
Commuter
Paid holidays
Paid time off
401(k)
Flight privileges
Company
United Airlines
United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-01-25IPO
Leadership Team
Mike Leskinen
EVP, Chief Financial Officer
Deneen DeFiore
Vice President & Chief Information Security Officer
Recent News
2026-01-11
2026-01-06
Company data provided by crunchbase