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Desert Diamond Casinos & Entertainment · 1 day ago

Host/Hostess I

White Tanks, AZ

Full-time

Onsite

New Grad, Entry Level

Desert Diamond Casinos & Entertainment is seeking a Host/Hostess I to maintain efficient and courteous food and beverage operations. The role involves greeting guests, managing reservations, and ensuring a smooth dining experience while adhering to health and safety regulations.

CasinoMedia and Entertainment

Comp. & Benefits

Responsibilities

Provides excellent guest service to all guests

Provides efficient, smooth, and accessible guest service in coordination with kitchen staff when food offerings and specials are provided

Accepts and confirms reservations daily

Greets and seats guests to their dining table

Operates Point of Sale (POS) to conduct sales transactions, handles cash and makes change as required

Computes bills, itemizes lists and balances tickets

Responsible for cash handling and tendering checks

Manages floor seating and schematic set up

Handles reservation system with accurate maintenance of data base and information

Maintains a neat, orderly and stocked host/hostess desk

Maintains seating charts and organization of reservations including knowledge of dining room and entryway

Maintains proper attendance in accordance with casino policy

Contributes to a team effort and accomplishes related results as required

Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations

Ensures all menus are wiped down, free of spots or stains, and complete

Ensures entry doors are clean, free of debris

Check with managers to assure there are no large or private parties scheduled

Distributes and tracks evenly all guests to servers

Keeps constant contact with the servers and the kitchen staff to obtain a smooth service

Must have high energy and motivated personality

Responsible for maintaining a clean, organized and sanitized work area all while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes

Demonstrate Desert Diamond Casino “On Brand” attitude towards team members & guest at all times. Displays, supports and reinforces Desert Diamond Casino’s Spirit of Service Standards

Adheres to all Title 4 (Arizona liquor law) and TOGE internal controls

Knowledge of the laws and regulations governing Food & Beverage. Ensures that Tribal, City, State and Federal Health/Food Safety codes are upheld

Due to changes and modification in the job from time to time, we require team member to be flexible and assume other responsibilities assigned by management as management sees the necessity; some assignments may not be listed in this description at this time

Performs other duties as assigned