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Winmark – the Resale Company · 6 hours ago

Play It Again Sports and Music Go Round Field Operations Manager

Plymouth, MN

Part-time

Onsite

Mid Level

$65K/yr - $90K/yr

4+ years exp

Winmark Corporation is a nationally recognized franchisor of various retail brands, and they are seeking a Field Operations Manager for Play It Again Sports and Music Go Round. The role involves providing business operations consulting to franchisees and ensuring operational and financial performance across franchise locations.

E-CommerceEducationRetail

Responsibilities

Conduct onsite and virtual store visits, in addition to other support and communication methods, to work closely with franchisees to execute sound operational strategies by following the brand standards and model as outlined in their franchise agreement. Provide verbal and written documentation relating to all operational and financial issues

Perform a comprehensive analysis of franchisees’ business to identify problems, and act as the primary contact for communication to ensure compliance. Provide evaluation and education to franchisees relating to their business results individually and with comparison to system wide performance. May participate in and conduct region meetings

Ensure the monitoring, management, and adherence to financial and legal responsibilities (such as brand standards, ongoing fees, renewals, etc.) of designated franchisees; serve as the liaison with relevant corporate staff to achieve desired outcome

Track all pertinent store support activities in CRM for assigned region to ensure store support expectations and documentation

Promote Winmark’s mission to provide Resale for Everyone® and foster productive working relationships with franchisees, as well as serve as a liaison between the various departments within the corporate office and franchisees

Inform manager of issues requiring immediate attention, and keep management informed of ongoing status of entire region (i.e. assessment of concept expansion, store profit, educational needs, and problem areas) through periodic reports

Participate in training for franchisees including the development of curriculum and ongoing assessment of program. Attend and participate in leading sessions during the annual conference

Provide assistance with special projects as assigned (i.e. conference planning, workshop development, publication design)

Qualification

Retail ManagementFinancial AnalysisLeadership SkillsCommunication SkillsOrganizational SkillsProfessionalismTactDiplomacyMerchandisingInventory ManagementTime ManagementConfidentiality

Required

4-year degree in business management or related field required, or equivalent experience

4+ years of prior retail management, with merchandising and inventory management experience

Excellent leadership and communication skills, along with strong organizational, and time management skills required

Must be able to work independently

Must display a high degree of professionalism, confidentiality, ethical standards, tact, and diplomacy in all interactions with franchisees

Approximately 30% travel required

Must have valid driver's license, ability to travel in United States and Canada

Preferred

Experience in P&L, balance sheet, and/or financial analysis is beneficial

Benefits

Low premium, low deductible health plan

Dental insurance

Company-paid life and short-term disability insurance

Generous paid time off

Profit sharing

401(k) retirement plan

Company

Winmark – the Resale Company

Focused on sustainability and small business formation, Winmark – the Resale Company®, (Nasdaq: WINA), is the leading multichannel retailer in the resale industry.

Founded in 1988

Minneapolis, Minnesota, USA

51-200 employees