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Four Seasons · 1 day ago

Account Director, Group Sales

United States

Full-time

Remote

Senior Level, Lead/Staff

$145K/yr - $165K/yr

8+ years exp

Four Seasons is a global luxury hotel management company committed to providing exceptional guest experiences through a world-class employee experience. The Account Director, Group Sales will be responsible for driving market revenue growth and managing key accounts while developing strategies to increase market share and foster relationships.

Health CareHome Health CareHospitalMedicalNon Profit

Responsibilities

Drive revenue growth by meeting and exceeding established sales and activity goals through a strategic, data-informed approach

Develop and execute comprehensive sales plans that translate into actionable daily activities with measurable outcomes

Develop and execute strategies to increase account, segment, or territory revenue performance

Cultivate and expand underdeveloped accounts and territories to increase global awareness and engagement across the Four Seasons portfolio

Serve as the single point of contact for all hotels and related product lines (Yacht, Jet, Experiences), demonstrating deep product knowledge across all regions

Balance strategic account management with proactive new business development while efficiently managing a high volume of inbound leads

Establish trusted advisor relationships with multiple stakeholders by navigating complex organizational structures and decision-making hierarchies

Deliver high-impact in-person and virtual presentations, maintaining exceptional standards in written communication and client relationship management

Partner with on-property sales managers, leadership across disciplines, and internal teams to align objectives and exceed collective goals

Strategically increase targeted hotel segment production through on-property sales visits and client accompaniment as necessary

Organize and participate in in-market sales events and sales calls in conjunction with hotel sales trips, ensuring flawless execution and ROI

Execute high-level customer events from ideation to execution to increase revenue and demonstrate measurable ROI

Address complex challenges with thoughtful, stakeholder-centric solutions that drive long-term value

Qualification

Sales ManagementAccount ManagementCRM ProficiencyLuxury Hotel ExperienceData AnalyticsResilienceFluency in LanguagesNegotiation SkillsPresentation SkillsCommunication SkillsOrganizational Skills

Required

Minimum 8 years of experience in sales/account management

Experience in the luxury hotel market is considered an asset

Completed undergraduate degree from an accredited college/university

Strong negotiation, influencing, and presentation skills

Proficiency in CRM tools (Salesforce), MS Office Suite, and data analytics platforms

Comfortable with frequent global travel and multi-tasking in dynamic environments

Strong computer skills in a PC environment including: MS Office (Word, PP, Excel, Teams, SharePoint, Power BI), Salesforce (Golden Sales & Catering) and Social Media

Adept at learning new applications

Persuasion: Ability to connect with all levels of event planners to sell the benefits of Four Seasons

Communication: Strong written and verbal communication skills, including presentation skills

Results Driven: Strong focus on achieving results and meeting goals at both a team and individual level

Organization: Ability to manage large volume of varied tasks while driving sales objectives

Resilience: Ability to manage stress and pressure in a fast-paced environment