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Martin County Board of County Commissioners · 1 day ago

Seasonal Customer Service Attendant

Stuart, FL

Full-time

Onsite

New Grad, Entry Level

Martin County Board of County Commissioners is seeking a Seasonal Customer Service Attendant to provide customer service through processing transactions and cash handling. The role includes maintaining the concession facility, answering inquiries, and assisting with food preparation and inventory management.

EducationGovernmentOffice Administration

Responsibilities

Collect fees or other charges from the guest while operating a POS (Point of Sale) computerized revenue collection system

Balance cash drawer to ensure money received matches sales processed

Take inventory of supplies and equipment to maintain stock at required operational level; receive and account for all merchandise handled at the facility; reconcile delivery documents with orders received and forward documents for processing

Maintain accurate sales and cash receipts records; record all transactions in ledger, prepare and maintain revenue reports, inventory reports and incident reports as necessary

Stock and collect revenues from vending machines

Clean and maintain concession facility and equipment; maintain safety and security of facility and equipment

Answer phone inquiries and give information to the public accurately and courteously

Greets visitors; provides information to customers

Maintains order and discipline at the facility entrance and/or gift or pro shop

May perform clerical duties as position requires

Work evenings, weekends and holidays as required

Operate a concession facility by preparing and providing patrons with supplies, refreshments, confectionery items requested and customer receipts

Prepare food and equipment for daily concession operations

Clean and maintain concession facility and equipment; maintain safety and security of facility and equipment

Receive, organize and stock food inventory daily

Answer phone inquiries and give information to the public accurately and courteously; for golf course: may assist the public in booking tee times

Fills containers with condiments and beverages, makes popcorn, and prepares both hot and cold food items

Upon assignment, unstacks beach chairs, set-up, clean pads, pick up debris, change trash cans, check restrooms for cleanliness, stack and secure chairs

Upon assignment, operates beach equipment rental facility

Upon assignment, unlocks cart barn, ball dispenser, and turn the lights on at the golf course

Upon assignment, pick up debris, change trash cans, check restrooms for cleanliness, stack and secure chairs

Performs Work Related To This Job Description As Required

Qualification

Cash handlingCustomer serviceFood safety certificationPOS system operationBusiness mathTelephone etiquetteClerical dutiesEffective communicationTeamwork

Required

Must be at least sixteen (16) years of age or older

Knowledge of the principles and practices of cashiering, and business math

Knowledge of proper telephone etiquette and procedures

Knowledge of basic sanitation and safety requirements for the handling of food

Knowledge of the operational and maintenance requirements of the equipment utilized in the facility to which assigned

Ability to make rapid and accurate math computations, reconcile money/accounts and maintain records

Ability to establish and maintain effective working relationships with the general public and co-workers

Ability to operate cash registers, computers, adding machines, and other office equipment

Ability to provide exceptional customer service to all ages, including interaction with children, adults, the elderly and persons with special needs

Ability to work a flexible work schedule

Ability to assist in special events and swim meets as needed

Ability to perform clerical duties and have the ability to perform monetary transactions

Ability to write simple correspondence, respond to common inquiries or complaints from customers, service vendors, coaches, local businesses or other staff members

Ability to maintain facilities clear of safety hazards

Upon assignment, must possess Current Food Service Handler certification within thirty (30) days of employment (certification offered on premise)