Pre-Approval Specialist jobs in United States
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CrossCountry Mortgage, LLC · 16 hours ago

Pre-Approval Specialist

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees. The Pre-Approval Specialist serves as a liaison between internal and external clients, overseeing the loan process to assist borrowers in finding the best financial program.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Provide superior customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents
Review and audit income, assets, run DU, and verify credit documentation within mortgage file to ensure loan stability
Review mortgage loan disclosure packages and deliver to borrower, includes but not limited to rate disclosure and re-disclosure packages
Assist in managing a pipeline consisting of Conventional, FHA, VA and USDA loans, along with 203k, Jumbo, and reverse mortgage products
Ensure structure of the loan presents the best program based on the borrower’s financial circumstances
Review the file for any missing documentation that best supports approval
Communicate loan program and costs with borrowers. (License required for this duty to be performed.)
Pre-underwrite items to help support approval of the loan (paystubs, credit reports, W2’s bank statements, court orders, etc.)
Input feed for disclosures, present, and set up loan to best fit borrower’s needs

Qualification

Residential mortgage processingEncompass LOSRESPA guidelines knowledgeDULP knowledgeMath skillsPrioritization skillsCommunication skillsTime management skills

Required

Bachelor's degree and/or equivalent combination of education/experience
3-5 years residential mortgage processing experience
Knowledge of RESPA guidelines and all mortgage and consumer regulations
Knowledge of DU, LP, Microsoft Outlook, and Windows
Excellent math and analytics skills
Excellent communication skills
Excellent prioritization and time management skills to meet deadlines

Preferred

Experience with Encompass LOS
Prior underwriting or processing experience

Benefits

Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program

Company

CrossCountry Mortgage, LLC

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Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.

Funding

Current Stage
Late Stage
Total Funding
$1.9B
Key Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M

Leadership Team

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Tom Kraft
Senior Vice President Operations - West
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Rob Sampson
Executive Vice President
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Company data provided by crunchbase