TEMPORARY Customer Service Representative – Northeast Regional Office jobs in United States
cer-icon
Apply on Employer Site
company-logo

State of Colorado · 15 hours ago

TEMPORARY Customer Service Representative – Northeast Regional Office

The State of Colorado is dedicated to developing and preserving the state's natural resources. They are seeking a Temporary Customer Service Representative to provide customer service, sell wildlife and park products, and support CPW staff while interacting with the public.

AssociationHealth CareNon Profit

Responsibilities

Sell wildlife and park products such as hunting and fishing licenses, park passes, OHV permits, and snowmobile/boat registrations, as well as process license refunds and duplicate licenses, hunter education cards and parks products
Maintenance of customer records in our database, IPAWS (name and address changes, hunter education verification, and other documentation as needed)
Answer incoming calls, handle inquiries about wildlife or parks, and/or direct to appropriate staff
Maintain and update information bulletin boards, seasonal handouts/reports/forms, and informational packets
Perform wildlife euthanizing when necessary
Provide internal customer service to other staff, serving as front desk reception; administrative duties such as management of copy, fax and IPAWS Machines including supply stocking
Pickup/delivery and distribution of office mail
Monitors and ensures that standard office supplies, brochures, and merchandise are in stock
Other administrative duties as assigned

Qualification

Customer serviceInterpersonal communicationWordExcelHunting experienceFishing experienceTeamwork

Required

Must be 18 years of age or older
Must have a current & valid drivers' license or reliable transportation
Applicants may be subject to successful completion of a comprehensive background check
Must be willing and able to work 40 hours per week
Must be available to work some weekends and holidays
Possess strong interpersonal communication skills to deliver excellent customer service
Ability to work well within a team

Preferred

Previous experience handling money and working with the public preferred
Previous experience with Word or Excel is helpful
Previous experience with hunting and fishing is helpful
Preference may be given to applicants with or working towards a Natural Resources degree or similar education

Benefits

The office will provide some uniform items. Employee may be required to purchase limited uniform items at their own expense.

Company

State of Colorado

company-logo
Serve the needs of the State of Colorado through a number of subdivisions.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Jeanni Stefanik
Chief Financial Officer
linkedin
leader-logo
Alan Salazar
Chief Strategy Officer for Colorado Governor John Hickenlooper
linkedin
Company data provided by crunchbase