Amynta Group · 4 hours ago
Customer Service Representative - Remote Opportunity
United States
Full-time
Remote
Entry Level
$20/hr - $24/hr
1+ years expAmynta Group is a nationwide insurance wholesaler focused on servicing Enterprises of all sizes with commercial insurance products. The Customer Service Representative I is responsible for providing exceptional customer service to a network of agents by handling a high volume of calls and resolving customer issues.
Insurance
Responsibilities
Handles a high volume of inbound phone calls and chats; responds to and resolves customer issues in a timely fashion
Assists consumers by providing highest level of customer service; remains professional and polite at all times
Attends to clients’ needs by producing certificates, policies, endorsements, and other related items
Serves as a mentor to new hires or other staff, which may include providing direction and training
Performs other duties as assigned
Qualification
Required
High school graduate or equivalent education is required
A positive attitude and a high level of integrity is required
Ability to read and interpret information
Proficient computer and data entry skills; comprehensive knowledge of computer operations, including software and web-based programs
Microsoft Office applications (Outlook, Word, Excel, PowerPoint, etc.)
Self-motivated with strong work ethic, time management and interpersonal skills; ability to work well with others
Ability to operate dual screens and multitask; detail-oriented; follows instructions
Knowledge and understanding of department metrics for call handling and quality
Willingness to learn; flexibility to adapt to changes
Preferred
1-year minimum customer service experience in a call center environment is preferred
Office or customer service experience is preferred
Post-secondary education is preferred
Benefits
Major Holidays off
Paid Vacation
Benefits including health, dental, vision and a 401(k)
Company
Amynta Group
The Amynta Group is an industry leading team of warranty and specialty risk companies as well as managing general agents.
1001-5000 employees
H1B Sponsorship
Amynta Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (9)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Robert Giammarco
Chairman & CEO
Erin Mulloy
EVP and CFO
Recent News
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