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Beltone · 21 hours ago

Patient Care Coordinator (Administrative Assistant)

Big Spring, TX

Full-time

Onsite

Entry Level

2+ years exp

Beltone is a company focused on providing premium service to its patients while valuing its employees. As a Patient Care Coordinator, you will be responsible for creating extraordinary patient experiences through administrative support, scheduling, patient outreach, and ensuring compliance with HIPAA regulations.

Health CareMedicalMedical Device

Responsibilities

Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process

Utilize the scheduling system efficiently to maximize testing opportunities in the office

Actively contact current, past, and potential patients through identified sources and track/report appointment results

Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals

Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients

Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts)

Reconcile cash balance and manage accounts receivable and payable, including making bank deposits

Maintain a clean and inviting office and work environment