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Dress for Success Northwest Arkansas · 14 hours ago

Client Services & Workforce Development Coordinator (Part-Time)

Rogers, AR

Part-time

Onsite

Senior Level

$17/hr - $20/hr

5+ years exp

Dress for Success Northwest Arkansas (DFS NWA) is seeking a compassionate, skilled, and highly organized Client Services & Workforce Development Coordinator to serve as a primary point of support for clients pursuing economic mobility, career advancement, and long-term stability. This role involves providing workforce development support, conducting client assessments, and coordinating community resources while maintaining documentation in HIPAA-compliant systems.

Non-profit Organizations

Responsibilities

Provide one-on-one and group-based workforce development support

Conduct comprehensive client intakes and needs assessments

Support job search, resumes, mock interviews, workplace readiness, and pay negotiation

Assist with workplace conflict resolution and career transitions

Provide career counseling–informed services within scope of practice

Support clients with interview, employment, court, graduation, and special event clothing

Complete all client documentation and follow-up in HIPAA-compliant systems

Track outcomes related to employment, wages, education, and certifications

Coordinate referrals to community resources as needed

Maintain knowledge of local resources including housing, healthcare, hunger relief, DV services, immigration supports, and education programs

Build and maintain relationships with employers and workforce partners

Stay informed about local hiring trends

Supervise and mentor interns supporting client services and boutique operations

Collaborate with staff and support fundraising and community events as a shared responsibility

Qualification

Career counselingWorkforce developmentClient-centered approachLACCRC certificationBilingual (English/Spanish)Cultural humilityTrauma-informed approachCommunicationOrganizational skillsDocumentation skills

Required

Bachelor's or Master's degree in Counseling, Social Work, Rehabilitation Counseling, Human Services, or a related field required, or actively enrolled in a graduate program

Minimum of five (5) years of experience in a mental health, workforce development, or client-centered setting

Strong trauma-informed, strengths-based approach

Ability to maintain professional boundaries with complex client populations

Excellent communication, organization, and documentation skills

Comfort with HIPAA-compliant databases

Cultural humility and experience working with diverse populations