Christie Lites · 13 hours ago
Regional Director of Operations
United States
Full-time
Remote
Director/Executive
$75K/yr - $85K/yrChristie Lites is a focused business dedicated to providing high-value stage lighting services globally. The Regional Operations Director is responsible for overseeing warehouse operations, ensuring compliance with standards, and managing the training and performance of Warehouse Supervisors across multiple locations.
Entertainment
Hiring Manager
Michelle Nodarse
Responsibilities
Manages the assigned Warehouse Supervisors
Manages reviewing, training, recruiting, and/or terminating Warehouse Supervisors
Audits for Operations compliance
Covers warehouse operations during the Warehouse Supervisor’s absence
Manages operational training requirements
Manages the assigned Warehouse Supervisors by:
Reviewing results of OPX reports with Warehouse Supervisor and providing recommendations for improvements
Overseeing rollouts for workflow and process changes
Providing training to relevant Operations staff on changes and updates in workflows
Following up on QOS issues with Warehouse Supervisor and staff to find cause of error, take action to ensure errors are not repeated and report findings to VP
Reviewing DWA weekly to ensure it is up to date and that the shops are processing inbound and outbound on time
Scheduling and ensuring staff performance evaluations occur regularly
Manages reviewing, training, recruiting, and/or terminating Warehouse Supervisors by:
Sourcing eligible Warehouse Supervisors both inside and outside of the company
Assisting the Warehouse Supervisor with the annual staff reviews
Terminating staff who do not meet the requirements of their job
Training new Warehouse Supervisors
Audits for Operations compliance by:
Inspecting warehouses during periodic visits to confirm compliance with ORPL standards for cleanliness and storage
Evaluating shop staff prep compliance
Ensuring compliance with various labor and safety laws as they relate to each CL location
Participating in monthly health and safety meetings for each shop in their jurisdiction and uploading the notes to the SharePoint admin
Identifying existing and potential problems in the region’s facilities and bringing these to the attention of the VP
Covers warehouse operations during the Warehouse Supervisor’s absence by:
Managing responsibility to assume Warehouse Supervisor's duties in their absence
Making notes for areas of improvement while conducting their workload
Manages operational training requirements by:
Providing classroom and practical forklift training sessions
Ensuring each warehouse has an appropriate number of properly trained and designated first aid qualified personnel to cover all shifts
Ensuring staff are trained in Workplace Hazardous Materials Information System (WHMIS)
Maintaining list of employee certifications and expiry dates
Keeping up to date with current training regulations and requirements
Qualification
Required
Proven multi-site operations leader with experience standardizing warehouse and logistics performance across multiple locations
Deep warehouse and operational expertise, including workflow design, inventory control, inbound/outbound processing, and shop-floor execution
Strong compliance and audit capability, ensuring safety, labor, and operational standards are consistently met and documented
Experienced people manager skilled in hiring, training, performance management, and decisive corrective action at the supervisor level
Data-driven operator and change leader who uses operational metrics to drive continuous improvement and successfully implement new processes
Hands-on operational leader who leads from the floor, enforces standards, and ensures consistent execution across all regional warehouse locations
Accountable owner who drives results, follows issues through to resolution, and holds supervisors to clear performance expectations
Process-driven and detail-oriented, with a strong focus on compliance, safety, workflow discipline, and continuous improvement
Direct, decisive communicator and coach, capable of developing Warehouse Supervisors while addressing performance issues promptly and professionally
Resilient, adaptable leader who thrives in high-standard environments, manages change effectively, and maintains composure under pressure
Must be willing to travel monthly
Must be willing to travel at short notice in emergencies
Valid passport
Company
Christie Lites
Christie Lites is a stage lighting business focused on rentals and production.
Founded in 1985
501-1000 employees
Funding
Current Stage
Late StageRecent News
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