Director, Software Engineering (Customer Technology) jobs in United States
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Petco · 12 hours ago

Director, Software Engineering (Customer Technology)

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. They are seeking a seasoned technology leader to shape the long-range technology strategy for their commerce platform and integrated systems, focusing on customer master data and modern AI-forward engineering practices.

Animal FeedNutritionPet
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H1B Sponsor Likelynote

Responsibilities

Owns long-range technology strategy and architectural planning for our commerce platform, integrated systems, and customer master data ecosystem
Works closely with technical leaders to define and refine vision, architecture, and technology stack; leads efforts to drive timely, well-informed technical decisions
Leads the development of policies and standards to address complex business issues; provides strategic direction to cross-functional teams
Partners with Product Development to influence and shape data-driven capabilities built for business consumption
Advocates for enterprise technology initiatives within the enterprise backlog and ensures alignment to strategic priorities
Identifies interdependencies, risks, and emerging trends across technology programs; continuously improves data products, services, and delivery processes
Works with Program/Project teams and technical SMEs to create realistic, data-centric roadmaps; ensures accurate, timely execution and delivery
Applies strong engineering, analytical, and problem-solving skills to ensure solutions are technically sound, scalable, and aligned with business needs
Coordinates outsourced engineering efforts and cross-team collaboration across a variety of skill sets
Drives best practices in data architecture, data quality, customer master data governance, and modern data engineering
Champions the adoption of Generative AI, automation, and AI-driven insights across platforms and teams

Qualification

Customer master dataData management at scaleData warehousing (BigQuery)PythonSQLGenerative AIAI-enabled automationAnalytical skillsLeadershipProblem-solving skills

Required

Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field—or equivalent work experience
12+ years of IT and business industry experience, including leadership of multiple large, cross-functional teams or programs and influencing senior stakeholders
Advanced technical and business knowledge across the software development lifecycle, quality assurance, project management, and related disciplines
Demonstrated expertise with customer master data, data management at scale, data warehousing (BigQuery strongly preferred), Python, and SQL
Experience leveraging Generative AI and AI-powered tools for engineering acceleration, analytics, and automation

Benefits

Health and financial benefits
401K
Incentives
PTO

Company

Where the Pets Go. Celebrating 60 years of helping pets live their best life!

H1B Sponsorship

Petco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (31)
2022 (27)
2021 (20)
2020 (21)

Funding

Current Stage
Late Stage

Leadership Team

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Ron Coughlin
Chief Executive Officer
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Larry Rutkowski
Executive Vice President / Chief Financial Officer
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Company data provided by crunchbase