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Phillips Academy · 9 hours ago

Blackbaud Implementation and Configuration Consultant

Andover, MA

Full-time

Onsite

Mid Level

$85K/yr - $100K/yr

Phillips Academy is seeking a Blackbaud Implementation and Configuration Consultant to guide the implementation and optimization of Blackbaud’s Education Management solutions. The role involves collaborating with the core implementation team to assess operational needs, design solutions, and ensure best practices for data integrity and user adoption.

AssociationEducationReal Estate

No H1B

Responsibilities

Lead and manage the full lifecycle of Blackbaud Education Management products, including both configuration and implementation of Blackbaud’s Student Information System (SIS), Enrollment and Tuition Management solutions, and related modules

Work directly with the core team to plan and execute each phase of system implementation, from initial setup and data migration to rollout and post-launch support

Consult with stakeholders to analyze business requirements, translating them into effective system configurations and implementation strategies

Customize system settings, data fields, and workflows to align with academy policies, and oversee the implementation of these processes to ensure smooth adoption

Conduct needs assessments, gap analyses, and develop comprehensive project plans for successful system implementation and configuration. Manage transition from legacy systems to Blackbaud

Provide training and ongoing support to administrative staff, faculty, and end-users to maximize system adoption, functionality, and effectiveness

Document implementation and configuration decisions, system customizations, and create clear user guides and technical documentation

Troubleshoot issues arising during implementation or configuration, recommend solutions, and coordinate with Blackbaud support as needed

Stay current with Blackbaud product updates, implementation best practices, and emerging trends in education technology

Qualification

Blackbaud Education ManagementK-12 education operationsData migrationSQLAnalytical skillsProject managementCommunication skillsInterpersonal skillsDetail-orientedTeam collaborationTechnical documentation

Required

Bachelor's degree in Information Technology, Education, Business, or a related field (or equivalent experience)

Proven experience configuring and implementing Blackbaud Education Management solutions, or similar education management platforms

Strong understanding of K-12 or higher education operations, processes, and data management requirements

Excellent analytical, problem-solving, and project management skills, especially as they relate to system implementation and integration

Exceptional communication and interpersonal skills, with the ability to train, support, and guide users at all levels throughout the implementation process

Detail-oriented, organized, and able to manage multiple projects and implementations simultaneously

Ability to work independently and as part of a collaborative team

Experience with data migration, integration, and reporting during implementation of Blackbaud or other SIS/LMS platforms

Familiarity with SQL, APIs, and process automation tools

Understanding of education compliance, privacy, and security standards, particularly as they relate to implementation projects