CRAWFORD MEMORIAL HOSPITAL ยท 1 day ago
MANAGER - Consulting Services
Robinson, IL
Full-time
Onsite
Mid Level
$56K/yr - $75K/yr
3+ years expCrawford Memorial Hospital is seeking a Consulting Services Manager responsible for developing, planning, and implementing programs to maximize patient access and provider efficiency. The role involves collaborating with the Consulting Services Director to ensure service excellence and high-quality patient care while overseeing the daily operations of medical practices.
Responsibilities
Directs, plans and coordinates the daily activities of assigned medical practices to ensure proper coverage in all areas; including the delivery of quality, safe and compassionate patient care in compliance with all state and federal regulatory requirements
Assists the Consulting Services Director in the development and implementation of short and long-term planning growth of assigned practices, maximizing efficiency and cost effectiveness of practices by continuous review of policies and procedures
Obtains and analyzes department work load data to assist in planning and scheduling daily front office support staff to meet the department needs
Establishes and builds provider relations in assigned medical practices, supports on-boarding and orientation of new employees
Serves as a liaison between staff and providers to resolve issues, decrease expenses, increase productivity and promote efficiency
Maintains a comprehensive knowledge of health plan incentive programs, facilitates provider meetings; collaborating both internally and externally with care coordination
Ensures that revenue cycle processes and procedures are tightly coordinated and that all services provided are monitored and tracked within assigned practices
Monitors and ensures the achievement of established financial, service and quality measures and promotes continuous improvement in patient services and practice workflow for assigned medical practices
Ensures staff training and compliance with all regulatory standards
Maintains adequate inventory of supplies and equipment for each medical practice. Coordinates resolution of equipment repair, facility management, and safety issues. Supports cost containment and budgetary initiatives
Interviews, selects, and supervises the activities of the department staff; communicates, interprets, and explains hospital policies and procedures, department objectives, organizational goals and budget
Defines department work methods and performance standards; prepares and discusses annual appraisal with direct reports; authorizes and communicates salary changes, promotions, transfers, discipline, discharges and administers all other personnel actions for the department
Establishes reporting and approval procedures; delegates authority to assistants in order for them to direct the work of others; provides authorization for supervision, orientation, training, job objectives, performance standards and appraisal, personal development, safety, communication, discipline, grievances and other personnel actions
Provides for maintenance of appropriate records in order to assure that the quality, quantity and timeliness of work done can be documented; reviews and appraises the work of others within the department; reviews and evaluates departmental performance; provides updates to Administration of department progress and any significant factors affecting assigned responsibilities
Ensures compliance with all state, federal and accreditation laws and requirements; maintains professional competence of staff through education and coordination with senior staff; plans for short and long-range goals of the department in concert with the whole organization
Prepares, upon request, reports and special studies; participates in and contributes to management and professional committees at all levels inside and outside of the organization; keeps informed of trends and changes which relate to assigned functions
Prepares, plans and discusses the department budget with the Consulting Services Director for review and approval
Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff
Identifies, initiates, manages and participates in Performance Improvement activities to support organizational goals
Performs other duties as assigned
Qualification
Required
Associate's Degree in a related field required or Equivalent combination of education and experience
Valid Driver's license with good driving record Required
Strong computer skills including Microsoft Office
Ability to work independently, prioritize and complete tasks in a timely manner
Capable of taking initiative to make decisions and is an advocate for change and improvement
Excellent supervisor skills and ability to motivate a team environment
Knowledge of state, federal, accreditation and regulatory agency laws and requirements
Preferred
Medical office including general medical office procedures, billing, insurance and computer systems minimum 3 years
Company
CRAWFORD MEMORIAL HOSPITAL
CRAWFORD MEMORIAL HOSPITAL is a hospital & health care company based out of 1000 N ALLEN ST, Robinson, Illinois, United States.
Founded in 1961Robinson, Illinois, us
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase