Superior Plus Propane ยท 20 hours ago
Service Coordinator
Vestal, NY
Full-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expSuperior Plus Propane is committed to providing quality service to its customers, and they are seeking a Service Coordinator to enhance customer relations and service delivery. The role involves assessing client needs, maintaining service directories, and ensuring customer satisfaction through effective communication and problem-solving.
EnergyOil and GasRenewable Energy
No H1B
U.S. Citizen OnlyHiring Manager
Jennifer Parkton
Responsibilities
Assess the service needs of clients and connect them with the correct location
Create and maintain a directory of service providers and resources
Create and maintain a database of customers and their needs
Assess client issues and provide recommendations to fix problems
Ensure each customer is given the necessary services and follow up to fill ongoing service needs
Maintain good relationships with service providers and customers to keep customer base
Expand the list of resources and providers to ensure there are no gaps in services
Answer telephones and respond to email inquiries in the office
Perform other job duties as assigned
Other duties as assigned
Qualification
Required
1-3 years of industry experience or related customer service experience required
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
Excellent customer service and problem-solving skills
High quality organizational skills
The ability to work well under deadlines and to multitask
The ability to build relationships and coalitions within the community
Excellent verbal and written communication skills
Excellent critical thinking and problem-solving skills
Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening
Preferred
Previous administrative experience preferred
Benefits
Employee Assistance Programs
Continuous focus on professional development with many opportunities for training & career growth
Company
Superior Plus Propane
Superior Plus Propane is an oil & energy company that offers portable energy products and services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Sapier, SHRM-CP
Human Resources Business Partner
Ellie Guy
Human Resources Business Partner
Recent News
Canadian News Wire
2023-04-26
2022-04-08
Company data provided by crunchbase