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Crescent Hotels & Resorts · 4 days ago

Catering Sales Manager | JW Marriott Reston Station Hotel

Reston, Virginia, United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

Crescent Hotels & Resorts is seeking a talented Catering Sales Manager for the JW Marriott Reston Station. The role involves proactively pursuing leads, managing client relationships, and ensuring exceptional guest satisfaction through effective sales strategies and event management.

HospitalityLeisure

Growth Opportunities

H1B Sponsor Likely

Responsibilities

The successful candidate will proactively pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication

Attend trade shows, community events, and industry meetings against assigned market (s). Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers

Ensure all sales agreements and functions contracts entered into with the clients are communicated to other departments to assure guest satisfaction

Assists and works with the Director of catering / Convention Services in successful achievement and implementation of sales activities related to the Catering Sales Marketing plan

Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures

Possess outstanding leadership, organizational skills, strong yield and revenue management skills, excellent written and verbal communications, a guest service focus, a team orientation and a passion for sales. In addition to your selling skills, we need creativity, motivation and dedication for this position

Maintains a professional image at all times through appearance and dress. Responds quickly to guest requests in a friendly manner, and follows up to ensure guest satisfaction

Communicate regularly with key wedding planners, social contacts, and other industry support. Establish account information. Call on major contacts (personally or phone) and continually promote the property

Actively pursue new business both locally and nationally, including visiting new offices and businesses, attending CVB & Chamber of Commerce functions and continually seeking leads that will provide catering business

Maximize use of all available hotel space to generate food and beverage revenues

Provide accurate and concise information to all departments with regard to group needs. These documents include Banquet Event Orders, Resumes and Internal Communications

Maintain proper documentation changes and special requests

Manages function details to ensure complete satisfaction and repeat business

Exceed client satisfaction by anticipating problems and needs and delivering high levels of service

Review event bills for accuracy, and approve payment

Conduct post-event evaluations in order to determine how future events could be improved

Perform other duties as assigned

Qualification

Catering Sales experienceWedding planning experienceCustomer serviceSales skillsProblem solverTeam playerCommunication skillsLeadership skillsOrganizational skills

Required

Prior luxury Catering Sales experience with track record of accomplishments is required

At least 2 years of wedding planning experience

Must possess exceptional customer service and a high sense of urgency

Self-starting personality with an even disposition

Can communicate well with guests

Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player

Can do, problem solver personality

Friendly disposition with a passion for hospitality

Team player who strives to support others and likes to win as a team

Benefits

Generous compensation package

An exceptional benefit plan for eligible associates & your family members

401K matching program for eligible associates

Discounts with our Crescent managed properties in North America for you & your family members

Company

Crescent Hotels & Resorts

This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.

Founded in 2001

Fairfax, Virginia, USA

5001-10000 employees

http://www.chrco.com

H1B Sponsorship

Crescent Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)

2021 (1)

2020 (1)