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Legends Global · 2 days ago

Senior Event Manager

Denver, CO

Full-time

Onsite

Mid, Senior Level

$83K/yr - $87K/yr

5+ years exp

Legends Global is seeking a Senior Event Manager to oversee the planning and execution of events at the Colorado Convention Center. This role involves managing high-profile events, coordinating with various departments, and mentoring junior staff to ensure seamless operations and exceptional client service.

HospitalityMarketingSports

No H1B

Responsibilities

Manage high-profile events, including community galas, special or governmental events, conventions, and other events as assigned

Assist the Director of Sales and Services (DOSS) and/or ADEM with special projects, written reports, and industry research as assigned

Attend local industry committee meetings as needed, in the absence of the ADEM

Conduct weekly Events Meeting in the absence of the ADEM

Assign new events to Event Managers, in the absence of the ADEM

Resolve event concerns on behalf of Event Management and Operations, in the absence of the ADEM

Contribute to the development of a comprehensive training program upon joining the department

Lead Event Managers in the absence of the ADEM

Mentor and support Event Managers by providing guidance, sharing industry insights, and offering practical strategies to improve performance

Act as the key liaison between the client, event organization, and the Services and Operations departments to ensure seamless coordination

Serve as the lead Event Manager for clients, managing unanticipated changes, special requests, and exceptional circumstances throughout event execution

Determine event criteria in collaboration with the client and prepare a comprehensive event function schedule with individualized instructions for all Operations departments and CCC’s exclusive food and beverage contractor

Coordinate operational logistics including equipment distribution and inventory management, room setup specifications, and special staffing requirements

Plan and coordinate, in accordance with CCC rules and regulations, the physical arrangements and operational requirements of subcontractors, including general contractors/decorators, audio/visual and production vendors, and food and beverage services

Inspect leased event spaces during move-in, event operation, and move-out to ensure enforcement of Fire Safety regulations

Lead tours for clients, illustrating how CCC spaces can be tailored to meet diverse event requirements

Maintain a consistent approach aimed at delivering outstanding customer service

Communicate in a professional and collaborative manner with CCC staff, clients, and subcontractors to support seamless event operations

Working irregular hours, including evenings, holidays, and weekends, as required to ensure proper supervision of assigned events and activities at the CCC. Available 24 hours as follows: + One day prior to an event’s first contracted move-in day + Duration of the event + One day after an event’s last contracted move-out day

Other duties as assigned

Qualification

Event planningCustomer serviceCommunication skillsCertified Meeting PlannerOrganizational skillsLeadershipResourcefulnessBasic computer skillsDependabilityTeamworkDetail-orientedProblem solvingInterpersonal skillsProfessional presentation

Required

Firm expectation to work nights, weekends, and holidays required

Confidence to independently support ADEM and DOS with minimal supervision required

Demonstrated ability to deliver exceptional customer service required

Naturally personable with an engaging and energetic personality required

Ability to successfully manage a diversified portfolio of events required

Excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele required

Aptitude for resourcefulness required

Ability to speak, understand and read English required

Ability to operate a two-way handheld radio required

Work effectively with diverse groups of people among all levels within an organization required

Work effectively as part of a team and independently with limited supervision required

Assists in enforcing facility's exclusive services required

Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities required

Work effectively with complex flows of information required

Detail-oriented required

Excellent problem solving and organizational skills required

Provide customer service in a professional and considerate manner required

Excellent record of dependability and reliability required

Professional presentation, appearance, and work standards required

Basic computer skills including Microsoft Word, Excel, and Outlook required

Preferred

BA in Business Management, Communications, or Hospitality Management preferred, with at least five (5) years of experience in event planning or a related field

Certified Meeting Planner (CMP) designation or commitment to achieve certification within the first year of hire