Tokio Marine HCC – A&H Group · 1 day ago
Customer Relations Representative
Indiana - Carmel
Full-time
Hybrid
Entry Level
$20/hr - $20/hr
2+ years expTokio Marine HCC – A&H Group is a global leader in specialty travel medical and trip protection insurance, dedicated to empowering their people and fostering a positive work environment. The Customer Relations Representative will serve as the first point of contact for customer inquiries, effectively interpreting benefits, reviewing claims, and resolving service concerns while providing exceptional service to customers.
Insurance
Responsibilities
Resolves incoming call and email inquiries for provider referrals, claim filing, claims status information, verification of benefits/eligibility, and pre-notification
Fulfill requests for claim forms and applications for clients
Resolve product or service problems by identifying areas of concern and expediting correction or adjustment and following up to ensure resolution when needed
Qualification
Required
High School degree/GED
Two years of Customer Service Experience
Strong verbal and written communication skills
Dependable
Benefits
Free snacks and beverages
Full benefits (Medical, Dental, Vision, 401k)
Casual dress environment
Company-paid holidays plus 20 PTO days
Company
Tokio Marine HCC – A&H Group
For over 50 years, HCC Life Insurance Company, operating as Tokio Marine HCC – A&H Group, has been at the forefront of medical stop loss insurance.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jay Ritchie
EVP & COO
Charlie Carlson
Chief Underwriting Officer
Company data provided by crunchbase